George Washington University

Employee & Labor Relations Manager

George Washington University$82K — $136K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR or related field plus 5 years of professional experience, or Master's degree plus 3 years of relevant experience.
  • Extensive knowledge of employee and labor relations, including the National Labor Relations Act.
  • Experience with mediation and dispute resolution techniques.
  • Strong interpersonal communication skills, with excellent presentation abilities.
  • Ability to coach HR partners on labor relations matters.

Responsibilities

  • Advise HR Business Partners on labor relations and interpret Collective Bargaining Agreements.
  • Manage and track the grievance process as the HR representative.
  • Facilitate employee relations decisions and provide guidance on performance counseling.
  • Participate in collective bargaining negotiations and prepare counter-proposals.
  • Assist legal counsel in representation and preparation for arbitrations and third-party proceedings.
  • Conduct investigations for charges filed with regulatory agencies.
  • Research, design, and present training sessions on employee and labor relations.

Benefits

  • Comprehensive medical, dental, and vision insurance packages.
  • Life and disability insurance provisions.
  • Generous time off and leave policies.
  • Retirement savings plans with employer contributions.
  • Tuition benefits for staff and family members.
Full Job Description
Posting Details

I. JOB OVERVIEW

Job Description Summary:

The Employee & Labor Relations Manager provides overall guidance to stakeholders in departments/divisions with union employees regarding all aspects of the employee and labor relations spectrum; from formal training to grievance handling to specific guidance regarding corrective actions.

Job duties include:
  • Serves as Subject Matter Expert (SME) and advises HR Business Partners on all facets of labor relations for the university, including interpretation of Collective Bargaining Agreements (CBA)
  • Grievance Administration - Manages, tracks and monitors the grievance process and serves as the HR representative in the appropriate review step during the process.Labor-Management Meetings - conducts regularly scheduled meetings with Human Resources, Management, and Union representation in accordance with CBAs.
  • Employee Relations - Provides SME guidance to HR Business Partners regarding performance counseling and corrective action and interpretation of university policies. Facilitates sound and consistent employee and labor relations decisions.
  • Collective Bargaining - Participates in negotiations with unions. Identifies and researches potential issues which may arise during negotiations. Analyzes proposals for the feasibility of acceptance. Prepares viable counter-proposals as necessary. Consults with other sections within Human Resources to determine the impact proposed contract terms may have on the University. Consults with Department leaders to ascertain their priorities and the feasibility of their acceptance. Monitors CBA implementation on a regular basis to track areas of concern for future negotiations.
  • Arbitration - Assists Legal Counsel in preparing for and representing the University at arbitrations and third-party proceedings as required.
  • Third-Party Proceedings - Investigates charges or complaints filed with third-party agencies. Conducts investigations into allegations contained with the charge. Interviews supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third-party proceedings, including Equal Employment Opportunity Commission (EEOC), DC Office of Human Rights, and National Labor Relations Board (NLRB) charges. Represent the University at conferences, hearings, etc.
  • Stays informed of current regulatory requirements and changes in legislation and court decisions impacting employee relations at the University. Monitors relevant updates from regulatory agencies and collaborates with appropriate stakeholders to recommend changes to policies or processes as needed.
  • Manages communication of potential employment litigation and/or risks to legal counsel and consults with the Office of General Counsel on labor relations matters as needed.
  • Training and Facilitation - Researches, develops, designs, and presents training programs/sessions in all areas of employee and labor relations.


Performs other duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 5 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 3 years of relevant professional experience. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:

Preferred Qualifications:
  • Extensive knowledge regarding employee and labor relations, the National Labor Relations Act, the National Labor Relations Board, and state and federal employment laws preferred.
  • Working knowledge of Employment Retirement Income Security Act (ERISA) requirements preferred.
  • Demonstrated experience with mediation and other dispute resolution systems and techniques preferred.
  • Demonstrated ability to develop and maintain collaborative working relationships in a consulting environment.Excellent coaching skills regarding employee and labor relations.
  • Ability to work independently with minimal supervision in a team-based environment.
  • Demonstrated experience managing collective bargaining agreements.
  • Strong interpersonal, verbal, and written communications skills. Have excellent presentation skills.
  • Ability to handle confidential and sensitive matters.
  • Ability to work evenings and weekends on occasion during contract negotiations or to engage with second or third shift employees as necessary.


Hiring Range
$82,950.66 - $136,814.41

GW Staff Approach to Pay

How is pay for new employees determined at GW?

Healthcare Benefits
GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:
Foggy Bottom, Washington, D.C.

College/School/Department:
Human Resource Management and Development (HRM&D)

Family
Human Resources

Sub-Family
EEO & Employee Relations

Stream
Individual Contributor

Level
Level 3

Full-Time/Part-Time:
Full-Time

Hours Per Week:
40+

Work Schedule:
Monday-Friday 8am -5pm

Will this job require the employee to work on site?
Yes

Employee Onsite Status
Hybrid

Telework:
Yes

Required Background Check:
Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only?
No

Posting Number:
S014216

Job Open Date:
06/01/2026

Job Close Date:

If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:

Background Screening
Successful Completion of a Background Screening will be required as a condition of hire.

About George Washington University

George Washington University is a private research university that offers undergraduate, graduate, and professional programs in a variety of fields, including business, law, medicine, and public policy. The university is located in Washington, D.C., and has a total enrollment of approximately 28,000 students. George Washington University was founded in 1821 and has a long history of academic excellence and research innovation. The university is known for its strong programs in international affairs, political science, and public health.
Learn more about George Washington University
Size
12,000 employees
Industry

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