FleetCor Technologies

Employee Experience Manager

FleetCor Technologies$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8+ years of experience in Employee Relations or HR
  • Strong understanding of U.S. employment laws
  • Experience managing employee relations cases and conducting investigations
  • Excellent documentation and communication skills
  • Ability to handle sensitive situations with discretion
  • Knowledge of employment laws in Canada and/or Mexico is a plus
  • Experience with HR case management systems is preferred

Responsibilities

  • Manage complex employee relations matters
  • Conduct thorough workplace investigations
  • Provide guidance and recommendations to leaders
  • Partner with HR Employee Experience Partners for consistency
  • Support timely resolution of employee concerns
  • Interpret and apply company policies with legal alignment
  • Maintain accurate documentation for employee relations matters

Benefits

  • Medical, Dental & Vision benefits available from start date
  • Automatic enrollment into 401k plan
  • Virtual fitness classes available company-wide
  • Robust PTO offerings including holidays and volunteer time
  • Employee discounts with major providers
  • Philanthropic support for local and national organizations
  • Engaging company culture with contests and prizes
Full Job Description
What We Need
Corpay is currently looking to hire an Employee Experience Manager within our Corporate Overhead division. This position falls under our Human Resources line of business and is located in Atlanta, GA. In this role, you will support leaders and employees across the organization by providing guidance on employee relations, policy application, and workplace practices, while ensuring employee matters are handled thoughtfully, consistently, and in alignment with company values and legal requirements. You will report directly to the Director of Employee Experience and regularly collaborate with HR, Legal, and business leaders across the organization.

Role Responsibilities
The responsibilities of the role will include:
• Managing a range of employee relations matters, including complex and sensitive cases
• Conducting thorough and objective workplace investigations
• Providing clear, thoughtful guidance and recommendations to leaders
• Partnering with HR Employee Experience Partners to ensure alignment and consistency in approach
• Supporting resolution of employee concerns in a timely and respectful manner
• Interpreting and applying company policies in alignment with employment laws and business practices
• Supporting ongoing review and refinement of policies to ensure clarity and compliance
• Partnering across HR to ensure policies are applied consistently and effectively
• Staying informed on regulatory changes and supporting updates as needed
• Maintaining clear, accurate, and consistent documentation for all employee relations matters
• Ensuring case documentation is thorough and supports sound decision-making
• Utilizing case management systems to tracking and managing employee concerns
• Supporting preparation for audits, claims, or internal reviews as needed
• Partnering closely with HR Employee Experience Partners, Legal, and business leaders on employee matters
• Providing guidance that balancing employee experience, business needs, and risk considerations
• Contributing to a consistent approach across teams and regions
• Building strong, trusted relationships across HR and the business
• Coaching leaders on navigating employee concerns, performance matters, and workplace challenges
• Providing practical, clear guidance on handling sensitive situations
• Supporting a culture of accountability, respect, and consistency

Qualifications & Skills
• 5-8+ years of experience in Employee Relations, HR, or a related field
• Strong understanding of U.S. employment laws across multiple states
• Experience managing employee relations cases and conducting investigations
• Strong documentation and communication skills
• Ability to exercising sound judgment and handling sensitive situations with discretion
• Knowledge of employment laws in Canada and/or Mexico (preferred)
• Experience working with legal or compliance teams (preferred)
• Background in employment law, paralegal studies, or related field (preferred)
• Experience in multi-state or complex organizational environments (preferred)
• Experience with HR case management systems (preferred)

Benefits & Perks
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

About FleetCor Technologies

FleetCor Technologies, Inc. is a leading global business payments company that simplifies the way businesses manage and pay their expenses. The Company's portfolio of brands help companies automate, secure, digitize and control payments to, or on behalf of, their employees and suppliers. FleetCor serves businesses, partners and merchants in North America, Latin America, Europe, and Asia Pacific. For more information, please visit www.fleetcor.com.
Learn more about FleetCor Technologies
Size
9,700 employees
Market Cap
$13.1 billion
Industry
Net Income
$704.2 million
Founded
1986
5 Year Trend
+9.1%
Revenue
$2.3 billion
NASDAQ

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