Full Job Description
The successful candidate will serve as an Emergency Communications Senior Engineer reporting to the Public Safety Division. Responsibilities will include:
-Deploy, configure, test, and support mission-critical Emergency Communications network infrastructure, including data center equipment, telecommunications systems, and associated cabling.
-Provide technical support for E9-1-1, NG9-1-1, Text-to-911 (TT911), RTT, SMS/MMS, and Public Safety Unified Communications services.
-Support and oversee ESInet, call routing, selective routing, location-based routing, and emergency communications transport services.
-Troubleshoot and resolve communication system outages, network failures, routing issues, and service disruptions affecting 9-1-1 operations.
-Coordinate with telecommunications carriers, Originating Service Providers, neighboring jurisdictions, relay centers, and third-party vendors to ensure reliable emergency communications services.
-Support 9-1-1 and TT911 testing environments, execute test plans, validate results, and assist with system acceptance activities.
-Manage and maintain emergency communications technology assets, documentation, and infrastructure inventories.
-Monitor system performance, conduct root cause analysis, and provide recommendations for service improvements and resiliency enhancements.
-Provide technical oversight of vendors supporting emergency communications infrastructure and telecommunications services.
-Participate in on-call support, maintenance activities, and emergency response efforts to support critical public safety operations on a 24 X 7 basis.
-Perform special projects and initiatives as assigned.
HOURS/SHIFT
Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
Please go to www.cityjobs/jobs/search and search for Job ID #783943
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
IT INFRASTRUCTURE ENGINEER - 95714
Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
2. A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, complex IT infrastructure engineering; or,
3. Education and/or experience which is equivalent to "1" or "2" above.
Additional Information
