Motorola Solutions

Emergency Call Handling Project Manager (US Remote)

Motorola Solutions$110K — $120K *
US-Anywhere
+ 7 other locationsRemote
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience
  • 5+ years of project management experience
  • Proficient in MS Project, Smartsheets, or similar tools
  • Knowledge of PMBOK standards; PMP or CAPM certification preferred
  • Expertise in NG911 solutions or emergency call handling systems
  • Strong financial management skills
  • Excellent English communication skills

Responsibilities

  • Manage all phases of project lifecycle from initiation to handover
  • Establish project plans and schedules using modern software
  • Coordinate cross-functional teams to meet business objectives
  • Oversee budgets and monitor project revenue and margins
  • Lead financial reviews to manage deployment costs
  • Maintain risk registers and develop mitigation plans
  • Serve as primary contact for customers and stakeholders

Benefits

  • Incentive bonus plans
  • Medical, dental, vision benefits
  • 401K with company match
  • 10 paid holidays
  • Generous paid time off packages
  • Employee stock purchase plan
  • Paid parental and family leave
  • and more!
Full Job Description
Department Overview
At Motorola Solutions, everything starts with safety. Our Emergency Call Handling team builds and connects critical command center technologies to help protect people, property, and places. By leading Next Generation 911 (NG911) deployments, you will enable the essential collaboration between public safety agencies, defense, and enterprises that is vital to "Solving for safer".
Job Description

We believe that everything starts with our people, empowering every Motorolan to do their best work to help protect what matters most. As an Emergency Call Handling Project Manager, you will manage the full lifecycle of complex software and system integrations for critical public safety infrastructure. You will bring together customer-facing delivery, financial oversight, and mission-critical reliability to ensure call centers and emergency responders can operate seamlessly when it matters most. Qualified candidates may qualify with a Bachelor's degree or equivalent practical experience.

Key Responsibilities:

Project Integration & Planning
  • Manage the complete project lifecycle from initiation to formal handover, applying established project management methodologies
  • Establish Master Project Plans and schedules using modern project management software to track milestones and baseline progress
  • Coordinate internal cross-functional teams to align operational workflows and business objectives


Financial & Scope Governance
  • Oversee project budgets including capital and labor expenditures while monitoring revenue and margin health
  • Lead formal financial reviews with leadership to keep deployment costs within approved parameters
  • Oversee change control processes and manage smooth transitions from legacy infrastructure to NG911 systems


Risk & Stakeholder Engagement
  • Maintain Risk Registers and actionable mitigation plans to proactively resolve potential deployment obstacles
  • Serve as the central point of contact for external customers, subcontractors, and enterprise partners
  • Facilitate project kick-offs, executive steering committee meetings, and regular status reviews across all stakeholders


Job Requirements:

Technical Expertise
  • Project Management Tools expertise using MS Project, Smartsheets, cloud-based collaboration software (Google Workspace), or similar applications
  • Methodologies proficiency applying PMBOK standards, with PMP or CAPM certifications
  • Public Safety Communications expertise across NG911 solutions, emergency call handling software, or dispatch infrastructure
  • Language Proficiency requiring excellent command of written and spoken English


Professional Experience
  • Customer Success focus to prioritize long-term customer goals during deployment
  • Financial Management acumen to analyze project costs, accelerate revenue recognition, and contain operational expense
  • Risk Assessment experience implementing risk mitigation strategies across complex rollouts
  • Stakeholder Collaboration experience communicating effectively across cross-functional teams and senior leaders


Preferred Qualifications
  • Domain knowledge of Police, Fire, or EMS operational workflows


Target Base Salary Range: $110,000 - $120,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

LI-Remote

Basic Requirements
  • High School Diploma or equivalent
  • 5+ years of Project Management experience
  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

Similar Jobs

More Jobs at Motorola Solutions

More Telecommunications & Hardware Jobs

Find similar Emergency Call Handling Project Manager (US Remote) jobs: