We are seeking a proactive and detail-oriented EMEA Technology Change & Adoption Lead (m/f/d) to strengthen our global team. You will be responsible for leading and supporting our technology adoption initiatives and ensuring smooth communication, training, and change strategies for end-user technologies.

• Draft and edit technology communications for end users in clear, professional English and German

• Create and maintain user guides, FAQs, and quick reference materials for tools such as Microsoft 365

• Share support Major Incident communications at the global, regional and local levels in the EMEA time zones

• Design and deliver virtual workshops focused on end-user tools (e.g., Office 365 apps. Copilot)

• Prepare training materials and coordinate logistics for sessions

• Develop and execute change strategies to drive adoption of new and existing technologies

• Ability to bridge the gap between technical teams and end users by translating complex technology changes into clear, actionable guidance that supports successful adoption

• Monitor feedback and adoption metrics, providing reports and insights

• Work across time zones with UK and US colleagues using collaboration tools (Teams, SharePoint, etc.)

• Ensure timely updates and alignment on priorities

• Several years of experience in IT change management and technology adoption projects

• Strong working knowledge of Microsoft 365 applications, including Outlook, Teams, and SharePoint, with the ability to educate, support, and upskill end users

• Ability to create clear, user-friendly documentation and training content

• Ability to work independently and manage multiple tasks

• Strong organizational and time management skills

• Experience supporting global teams across multiple time zones

• Knowledge of change management frameworks (e.g., ADKAR, Prosci)

• Fluent written and verbal communication skills in English and German

Join #futurefresenius and apply now through our online portal to make an impact!