Job Summary: The Elite/Lead Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers. This role is responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers. Responsibilities: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  Create and maintain safe working environment and culture within the organization  Take care of company property  Demonstrates high impact culture through innovation, accountability and empowerment  Must be able to function in a team environment  Usually works with little to no supervision  Works independently and has ability to lead/coach/guide/motivate Requirements:  Some travel required  20%-80% travel depending on division & location (overnight stays, away from home) Driving Requirements:  Driver Application for Employment  Motor Vehicle Report (MVR)  Forms: o Driver Disclosure and Release o Employee Applicant Drug and Alcohol Statement o FMCSA Certificate of Awareness o Driver Certificate of Violations o Driver Statement of On Duty Hours Road Test o Copy of Driver's License o Copy of Medical Certificate PLACEHOLDER FOR DIVISION SPECIFIC REQUIREMENTS High Impact Behaviors:  Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.  Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.  Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively. Education & Experience Requirements:  HS diploma or equivalent  Capable of obtaining a CDL, class A or B with applicable endorsements Preferred:  Technical military background  Tech Cert, Degree or industry specific license(s) Experience Requirements:  Ability to obtain all required customer clearances (TWIC, DISA, etc.)  Ability to obtain DOT Medical card  Clean driving record  Work experience preferred  5 to 7 years of technical work experience Skill Requirements:  Electrical, mechanical, diesel, fusion experience depending on business unit  Work without direct supervision and provides coaching/training to junior-level technicians  Technically sound  Experience with Microsoft Office including smart devices  Must have customer service experience  Demonstrates critical thinking and troubleshooting ability  Synthesizes technical information and communicates it clearly  Derives insight from customer experience to produce outcomes and solve problems often in novel and unexpected ways Total Base Pay Range  78,500.00 - 125,600.00 USD Annual