JOB SUMMARY:

Lead Electronic Security Technician who will serve as the senior technical authority and primary conduit between Project Management, IT/Network Engineering, and field technicians for all electronic security installations, service, and integrations supporting the Johns Hopkins enterprise and public safety operations Operating at a highly technical competency, the Sr. Technician delivers advanced expertise in enterprise access control, video management systems (VMS), intrusion detection, intercom/panic alarm systems, Weapons Detection, Visitor Management, Elopement, Infant Protection, low voltage infrastructure, and network integrated security platforms. The role leads system programming and database configuration, oversees firmware/patch lifecycle management, validates compliance with retention and performance standards, and provides technical leadership and mentorship to field staff. This position independently plans, coordinates, and commissions complex installations; conducts advanced diagnostics and root cause analysis; and ensures that all systems-including Access Control, VMS/NVRs, networked endpoints, and Emergency Communication Systems-are designed, implemented, and sustained to enterprise specifications, security standards, and project timelines.

QUALIFICATIONS:

• High School Diploma/GED or equivalent (Required)
• Low voltage/security installer license (if required by state regulations). Upon Hire (Required)
• Ability to pass background checks as required by clients and policy. Upon Hire (Required)
• 1 Minimum 5 Years of Experience (Five plus (5+) years of progressively responsible experience in electronic security systems, including access control, CCTV/VMS, intrusion, and low-voltage/structured cabling; including at least three (3) years with enterprise-scale system programming/integration. Prior team lead/crew lead experience is strongly preferred)
• Willingness to work off hours/on call or during planned maintenance windows as needed.
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Performs advanced and complex business support duties requiring independent initiative and judgement.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
• Exercises discretion to address complex procedures.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
• Helps develop and refine administrative procedures to reduce risk, ensure higher compliance, and assists in reporting and addressing potential issues.
• Makes decisions that are guided by precedents, policies, and objectives; some latitude in resolution of day-to-day challenges.
• Solves complex administrative and operational challenges.
• Advanced knowledge; performs a variety of standard and non-standard tasks in Information Technology.
• Participates in and contributes to departmental cost-saving initiatives related to their area.
• Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).
• Certifications (any of) required within 6 months of hire:
  • Certified Access Control Technician (CACT)
  • C• CURE 9000/9000 Enterprise System IntegratorInstaller
  • American Dynamics Victor / Victor Unified
  • Avigilon Unity
  • Lenel Certified Expert (LCE)
  • Genetec Technical Certification
  • HID Global Certification
  • CompTIA Network+ (networking fundamentals)
  • BICSI Installer Certification (structured cabling)
  • OSHA 10/30 (workplace safety training)
  • Access Control Platforms: Experience with C• CURE, Honeywell, Lenel, Genetec, HID, S2, Avigilon (enterprise/multi site).
  • Electronic Security: Strong knowledge of CCTV/VMS, intrusion detection, alarm systems, intercom, and panic systems.
  • Low Voltage & Cabling: Power supplies, relays, REX devices; installation/testing of CAT5/CAT6/CAT6A; RS 485/RS 232.
  • Networking: Proficiency with TCP/IP, DHCP, VLANs, PoE, and collaboration with IT on integration/hardening; experience with packet capture and switch diagnostics preferred.
  • Door Hardware & Locks: Installation/troubleshooting of maglocks, electric strikes, push bars, door closers, REX.
  • Software & System Configuration: Event programming, credential management, firmware/patch management, and database maintenance.
  • Leadership: Demonstrated ability to lead crews, mentor technicians, interface with Project Management, and manage commissioning/closeout. within 180 Days (Required)
  
  Salary Range: Minimum $33.91/hour - Maximum $59.36/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
  
  The Hospital reserves the right to modify employee schedules as needed.
  
  We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.