EFTI Professional Services Project Manager

Shazam, Inc.

$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience required; banking experience is a plus.
  • Strong verbal and written communication skills.
  • Proficient in research, analysis, and administrative tasks related to project management.
  • Proven ability to track tasks and utilize resources effectively to meet deadlines.
  • Detail-oriented with strong follow-up capabilities.

Responsibilities

  • Manage implementation tasks, ensuring projects are completed on time and within scope.
  • Engage resources across departments and with third-party vendors for project success.
  • Resolve problems by researching inquiries and determining solutions.
  • Guarantee project paperwork and agreements are established, providing expert advice on configurations.
  • Identify gaps in project scopes and propose alternative solutions.

Benefits

  • Mission-driven company with a strong sense of purpose.
  • Hybrid work model supporting flexibility and teamwork.
  • Professional development and career growth opportunities.
  • Culture that emphasizes innovation, integrity, and community impact.
  • Comprehensive health, dental, and vision insurance coverage.
  • 401(k) retirement plan with company matching contribution.
  • Flexible spending and health savings accounts.
  • Cost-free life insurance and short- and long-term disability options.
  • Generous time off including PTO, VTO, paid parental leave, and holidays.
  • Educational assistance to support ongoing learning.
Full Job Description
This is a hybrid position based out of our Des Moines, IA office.

What we're looking for:

SHAZAM is looking for a EFTI Professional Services Project Manager to join our team. In this role, you will be responsible for managing customer implementation projects and playing a key role in delivering quality service.

What you'll do:
  • Manage all tasks related to the implementation of projects, ensuring the project is completed on time, the scope of the project is agreed upon and met, processes and procedures are followed, and that deliverables are met.
  • Ensure all resources, appropriate departments and third-party vendors are actively engaged.
  • Assist with problem resolution inquiries and research and determine the appropriate course of action to resolve.
  • Ensure project paperwork and agreements are in place, provide subject matter expertise related to configuration, identify potential gaps or issues upon review, recommend alternate solutions and drive towards resolution.


What you need:
  • Experience in project management is required; banking experience is preferred.
  • Strong verbal and written communication skills.
  • Demonstrated research, administrative, analysis and project management skills.
  • Demonstrated ability to track tasks, define the need for and use of resources, plan/use resources to keep on schedule, attention to detail, and effective follow-up skills.
  • The ability to work in a deadline-driven environment, quickly adapting to change and prioritizing needs.


What's in it for you:
  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work - PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

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