PayPal

eDiscovery Program Manager

PayPal$94K — $156K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of relevant experience and a Bachelor's degree or equivalent combination of education and experience.
  • Solid understanding of eDiscovery and the litigation support industry.
  • Extensive experience with the Relativity platform and its products.
  • Proven experience across all phases of the Electronic Discovery Reference Model.
  • Familiarity with SQL scripting and database management.

Responsibilities

  • Lead end-to-end eDiscovery projects from consultation to production.
  • Manage project scope, timelines, budgets, and client expectations across multiple matters.
  • Coordinate across cross-functional teams including attorneys and technical staff.
  • Develop and maintain project documentation and workflows.
  • Oversee data preservation and collections from Microsoft 365 and Google Workspace.

Benefits

  • Flexible work environment with a hybrid model.
  • Employee share options and equity opportunities.
  • Health and life insurance.
  • Resources supporting mental and physical well-being.
  • Access to community-building culture activities.
Full Job Description
The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:
We are seeking a highly skilled eDiscovery Project Manager who will be responsible for developing and executing plans for the preservation, collection, review and production of electronic data in coordination with both internal teams at PayPal and external counsel. They will serve as a key partner in managing assigned client relationships across PayPal.

Job Description:

Essential Responsibilities:
  • Scope: The project & program responsibilities are focused on internal information system-specific project tasks or non-technical project completion using an internal customer perspective, both typically from initiation through delivery.
  • Organize daily activities based on organizational goals.
  • Develop and implement new programs that support objectives.
  • Monitor projects and oversee project managers.
  • Evaluate program strengths and weaknesses.
  • Develop program budgets and plans.
  • Meet with stakeholders to discuss program status and goals.
  • Improve strategies with the marketing team.


Expected Qualifications:
  • 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.


Additional Responsibilities & Preferred Qualifications:

Key Responsibilities:

  • Lead end-to-end eDiscovery projects from initial consultation through final production
  • Manage project scope, timelines, budgets, and client expectations across multiple concurrent matters
  • Coordinate cross-functional teams including attorneys, technical staff, and vendors
  • Develop and maintain project documentation, workflows, and status reports
  • Oversee data preservation, and collections from Microsoft 365 and Google Workspace environments
  • Manage data processing workflows in Relativity, including optimization and troubleshooting
  • Execute complex productions adhering to varying specifications and legal requirements, including productions to government agencies
  • Perform forensic collections and analysis when required
  • Develop and maintain scripts to automate workflows and enhance efficiency
  • Configure and administer Relativity backend infrastructure and databases


Qualifications:

  • A solid understanding of eDiscovery and the litigation support industry which is typically a result of several years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers
  • Extensive experience with the Relativity platform, including RelativityOne and other Relativity products, including administration and backend configuration
  • Demonstrated proficiency across all phases of the Electronic Discovery Reference Model:
    • Information governance and identification
    • Preservation and collection
    • Processing and review
    • Analysis and production
  • SQL scripting and database management capabilities
  • Proven experience with Microsoft 365 and Google Workspace collections
  • Proficiency with forensic collection tools (e.g., OpenText Forensic (EnCase), FTK, Cellebrite, Oxygen, Magnet AXIOM, SUMURI)
  • Experience managing large-scale, complex litigation matters
  • Demonstrated experience producing data to government agencies and regulatory bodies, including understanding of specific formatting and protocol requirements
  • Familiarity with data processing platforms and methodologies
  • Relativity Certified Administrator (RCA) highly desired
  • Additional Relativity certifications preferred (e.g., Relativity Analytics Specialist, Relativity Data Management Specialist, Relativity Processing Specialist, Relativity Project Management Specialist)
  • Additional industry certifications valued (e.g., ACEDS, EnCE, CFCE)


Subsidiary:
PayPal

Travel Percent:
0

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.
The US national annual pay range for this role is $94,000 to $156,200

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

About PayPal

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 375 million consumers and merchants in more than 200 markets to join and thrive in the global economy.

PayPal Careers

Joining PayPal now offers an unparalleled opportunity to become part of a leading global team of professionals dedicated to revolutionizing digital payments and financial services. As a beacon of innovation and diversity, PayPal is where your professional journey can reach new heights. Work You’ll Do At PayPal, we are committed to excellence in every aspect of our business, from the innovative solutions we provide to the inclusive culture we nurture. By joining our team, you will help shape the future of payments globally, working alongside some of the brightest minds in technology and finance. Transform the Financial Landscape Lead the charge in the digital payments revolution with PayPal, a company known for its leadership in technology and financial services. Our team at PayPal is at the forefront of digital innovation, making significant impacts across various industries and improving the way millions of people handle transactions daily. Engage with a Global Team Collaborate with over 20,000 dedicated professionals around the world who are experts in technology, finance, and customer engagement. PayPal’s commitment to growth and diversity is evident in our dynamic team environment where every voice is valued and every team member is empowered. PayPal Jobs and Employment Opportunities We are actively expanding our team and have numerous job opportunities that cater to a wide range of skills and experiences. Whether you’re looking for a full-time position, an internship, or leadership roles, PayPal offers a path for career advancement and professional development. Innovate and Grow Join PayPal and be part of a company that values innovation and leadership. Deliver targeted solutions and drive change across the financial ecosystem with a team that’s equipped with the best tools and resources. At PayPal, your career is future-proofed with endless opportunities for advancement and skills enhancement through our comprehensive training and development programs. Be Part of Our Culture At PayPal, we pride ourselves on a workplace culture that supports diversity, encourages professional growth, and fosters innovation. Our benefits package is designed to support the health, financial security, and well-being of our employees and their families. Explore PayPal Careers Discover the exciting career opportunities at PayPal, where we are hiring creative, curious, and motivated individuals. Search open positions that match your skills and interests. We look for professionals who are passionate about making a difference and ready to contribute to our team’s success. Stay Connected with PayPal Keep up to date with the latest career tips, industry insights, and company news—all from the people who work at PayPal. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and see what exciting and rewarding opportunities await. Join Our Team Ready to take the next step in your career? Prepare your resume, sharpen your interview skills, and apply for a position at PayPal today. Engage with our professional network and become part of a company that’s leading the way in digital payments. SEARCH PAYPAL JOBS At PayPal, your ambitions lead you forward, and our collective innovation drives us all. Join us in making a difference in the digital payments landscape worldwide.
Learn more about PayPal
Size
30,900 employees
Market Cap
$77.3 billion
Industry
Net Income
$4.2 billion
Founded
1998
5 Year Trend
+18.5%
Revenue
$21.4 billion
NASDAQ

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