E-Billing Appeals Specialist

Dentons

$83K — $96K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in legal e-billing and appeals.
  • Prior experience in a law firm is mandatory.
  • Proficient in 3E or Elite Enterprise software.
  • Strong verbal and written communication skills.
  • Self-starter with a focus on superior customer service.
  • Detail-oriented with exceptional organizational skills.
  • Ability to thrive in a fast-paced environment and work overtime as required.

Responsibilities

  • Administer and document all electronic billing appeals.
  • Maintain vendor profiles for electronic billing platforms.
  • Coordinate meetings with billers and managers regarding appeals.
  • Generate and distribute weekly e-billing reports.
  • Resolve electronic billing issues within the E-billing Hub.
  • Update and manage client websites related to e-billing.
  • Communicate updates on e-billing guidelines to finance team members.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401k plan with profit sharing options.
  • Short-term and long-term disability insurance.
  • Life insurance coverage.
  • Tuition reimbursement program.
  • Generous paid time off and holidays.
  • Eligibility for discretionary bonuses.
Full Job Description
This position will be responsible for the administration of the electronic billing appeal processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. This position will report to the E-Billing Manger

Responsibilities
  • Responsible for the administration and documentation of all electronic billing appeals.
  • Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
  • Meet with billers, ebillers and managers to discuss appeals in process.
  • Generate and distribute e-billing reports on a weekly basis.
  • Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
  • Update and manage client websites
  • Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
  • Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
  • Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
  • These duties may be ongoing or ad hoc in nature.
  • Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications
  • 5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
  • Law firm experience required.
  • Expertise with 3E or Elite Enterprise, required.
  • Excellent verbal and written communication skills.
  • Self-starter that delivers superior customer service
  • Must be detail-oriented with excellent organizational skills.
  • Ability to work in a fast-paced environment.
  • Flexibility to work overtime, as needed

Salary

Chicago and Washington DC only DOE $83,000 - $96,000

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

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