Responsibilities: As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems for your immediate team and across multiple teams is a vital part of this role.
- Develop deep expertise in monitoring and troubleshooting complex software environments to ensure system reliability and performance.
- Support and guide colleagues by sharing knowledge and best practices related to application support and monitoring tools.
- Collaborate closely with cross-functional teams to analyze incidents and implement effective solutions that minimize business impact.
- Contribute to continuous improvement initiatives by identifying patterns in system issues and proposing enhancements.
- Participate in the evaluation and adoption of new technologies that enhance monitoring and support capabilities.
**This role requires being onsite 3 days per week in Charlotte, NC. This role also requires 5 days away per quarter.**Basic Qualifications
- Minimum 3 years of experience in Performance Testing and Engineering
- Advanced proficiency in Dynatrace Monitoring Integration
- Bachelor's Degree
Preferred Qualifications
- Advanced proficiency in Splunk is recommended.
- Advanced proficiency in Micro Focus LoadRunner, Apache JMeter, and AWS Cloud Computing is suggested.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 6/17/26.
Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:
Accenture Flex Jobs
Role Location Hourly Salary Range
California $57 to $67/hr
Cleveland $57 to $67/hr
Colorado $57 to $67/hr
District of Columbia $57 to $67/hr
Illinois $57 to $67/hr
Maine $57 to $67/hr
Maryland $57 to $67/hr
Massachusetts $57 to $67/hr
Minnesota $57 to $67/hr
New York $57 to $67/hr
Virginia $57 to $67/hr
New Jersey $57 to $67/hr
Washington $57 to $67/hr
