Job DescriptionApplicant that accepts this position is responsible for managing Field Operations employees stationed in the Southeast Region (Region 2) and the South Region (Region 3), and must reside within 50 miles of assigned duty station within one of these regions. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In https://erphcmprd.cpa.texas.gov/psc/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?FOCUS=Applicant&
GENERAL DESCRIPTION: Perform advanced (seniorlevel) managerial work administering the field operations and activities of the Compliance and Enforcement Service functions within the Regulatory Services Division. Work involves establishing field operation goals and objectives; developing guidelines, procedures, policies, rules, and regulations; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; monitoring budget expenditures; coordinating the planning and initiation of projects at various levels of completion; establishing and monitoring the measurement for program success in field operations; and communicating with project stakeholders, management and other relevant parties. Work under limited supervision, with considerable latitude for the use of initiative and independent judgment.
The following Military Occupational Specialty codes are generally applicable to this position.
0769 Manager
Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
ESSENTIAL DUTIES / RESPONSIBILITIES:1. Manage the compliance and enforcement of field operations in all regulatory programs and activities.
2. Oversee the establishment of goals and objectives in multiple regulatory programs; allocation of resources to achieve goals; monitors and evaluates the effectiveness of staffing levels and distribution of work; and manage evaluation activities.
3. Oversee the coordination, assignment, and review of all enforcement investigations. Works closely with commissioned personnel within the division and regions to coordinate assistance with criminal investigations.
4. Oversee all field operational staff development plans and activities, personnel investigations, and develop performance improvement plans as needed.
5. Develop criteria for evaluating program success measurements indicators and hold personnel accountable for activities directly related to program success.
6. Oversee the development of field operation guidelines, procedures, policies, rules, and regulations and monitors compliance with policies and procedures.
7. Oversee and conduct field operations targeting specific regulatory enforcement programs.
8. Provide quality assurance oversight by conducting secondary reviews of violation reports across all regulated programs, ensuring consistency, regulatory compliance, and accurate documentation.
9. Develop and evaluate budget requests, monitor budget expenditures, and adjust as necessary.
10. Represent the field enforcement functions, division, or department at meetings, hearings, trials, conferences, and seminars or on boards, panels, and committees.
11. Identify potential project risks and difficulties and design strategies to mitigate or avoid them.
12. Oversee the development, review, revision, and implementation of legislation as it pertains to field operations and licensee liaison.
13. Coordinate field project activities with other state agencies, governmental jurisdictions, or private sector partners and contractors.
14. Conducts personnel investigations and management reviews as directed.
15. Provides analysis and recommendations of proposed legislation during the legislative sessions.
16. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies.
17. Perform other duties as assigned.
GENERAL QUALIFICATIONS and REQUIREMENTS: Education Graduation from an accredited fouryear college or university with a Bachelor's degree in Business, Operations Management, Criminal Justice, or related field preferred.
Experience Minimum of four (4) years' experience in the management of a business function, division, or department relevant to regulatory processes.
Substitution Note: Additional work experience of the type described, or other related education may be substituted for one another on a yearforyear basis.
Licensure and/or Certification Must possess a valid driver license from state of residence.
Regulatory knowledge Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures.
Supervisory/Managerial/Leadership skills Knowledge of management/supervisory methods and principles, performance/productivity standards, and fiscal/budget management. Ability to develop plans, policies, and procedures for efficient workflow and overall effectiveness. Ability to provide clear direction to others, promote teamwork and motivate others to accomplish goals.
Technology Proficiency with Microsoft Office and appropriate levels of proficiency with utilized software and systems (e.g. CAPPS, SharePoint, CJIS) and be able to learn new software/systems.
Interpersonal Skills Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers. Must demonstrate DPS' core values: Integrity, Excellence, Accountability, and Teamwork.
Organizational and Prioritization Skills Must be organized, flexible, and able to effectively prioritize in a multidemand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism.
Presentation/Communication Skills Must be able to construct and deliver clear, concise, and professional presentations and/or communications to a variety of audiences and/or individuals.
Research and Comprehension Must demonstrate ability to quickly and efficiently access relevant information and be able to utilize and/or present research and conclusions in a clear and concise manner.
Analytical Reasoning/Attention to Detail Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.
Confidentiality and Protected Information Must demonstrate an ability to responsibly handle sensitive and confidential information and situations and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.
Safety Must be able to work in safe manner at all times, avoiding shortcuts that have potential adverse results/risks, and must be able to comply with safety standards and best practices.
Schedule and/or Remote/Telecommuting work and/or Travel This position may have the ability to telecommute based on the needs of the division/agency. Travel statewide as needed.
PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Environment: Office/Indoors and/or Outdoors and/or Vehicle (and/or other);
- Ambulatory skills, e.g. stand, walk, sit;
- Handeye coordination and arm/hand/finger dexterity;
- Ability to speak, hear, and exercise visual acuity;
- Ability to transfer weights of up to twentyfive (25) pounds anticipated for this position;
- Driving requirements: Moderate (up to 25%).
State of Texas Benefits and Retirement Information: https://www.ers.texas.gov/ Current DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions. DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED.
