Job DescriptionAECOM is seeking an experienced
Document Control Manager to support our
Sacramento, CA office, client, and programs.
Under the direction of the Document Control Section Chief, the Document Control Manager is responsible for planning, organizing, and directing the day-to-day operations of the Authority's Document Control Program. The incumbent manages staff and resources supporting document control activities across the Authority and is responsible for ensuring the consistent application of document control policies, procedures, standards, and governance practices.
The Document Control Manager plays a key leadership role in supporting the evaluation, recommendation, procurement, implementation, and adoption of an Authority-wide Electronic Document Management System (EDMS) and related management solutions. The incumbent oversees program operations, performance monitoring, compliance activities, training initiatives, and continuous improvement efforts to support the Authority's information management objectives. The incumbent works closely with Authority offices, project teams, consultants, contractors, Information Technology, Records Management, and other stakeholders to ensure document control processes are efficient, consistent, auditable, and aligned with organizational and regulatory requirements.
The Document Control Manager provides leadership in the development and implementation of document control strategies, operational procedures, performance metrics, and reporting mechanisms. The incumbent is responsible for supervising document control staff, fostering professional development, managing workload priorities, and ensuring high-quality service delivery across the Authority.
Position Responsibilities- Plan, organize, and evaluate the activities of the Document Control Program
- Supervise, train, mentor, and evaluate document control staff and support employee development and succession planning
- Develop and implement document control policies, procedures, standards, templates, and guidance documents to promote consistency across the Authority
- Monitor program performance and establish key performance indicators, dashboards, and reporting mechanisms to support management decision-making
- Coordinate document control activities across Authority offices, consultants, contractors, and project teams to ensure consistent application of document control requirements
- Lead efforts to improve business processes, increase operational efficiency, and enhance document management practices
- Analyze program effectiveness and recommend operational improvements, corrective actions, and process enhancements
- Develop and deliver training programs, user guidance materials, and outreach efforts to support compliance with document control requirements
- Collaborate with Information Technology, Records Management, Quality Management, and business stakeholders to support implementation of document management solutions and process improvements
- Support development of business requirements, workflow documentation, use cases, and operational procedures associated with document management initiatives
- Monitor compliance with document control policies, procedures, contractual requirements, and applicable regulatory standards
- Assist with internal audits, quality reviews, corrective action activities, and compliance assessments, including support of ISO 9001 initiatives
- Support responses to audits, public records requests, litigation support activities, and other information governance requirements
- Prepare executive briefings, reports, presentations, and recommendations regarding program performance, risks, resource needs, and strategic initiatives
- Establish and maintain effective working relationships with Authority leadership, staff, consultants, contractors, regulatory agencies, and other stakeholders
- Perform other duties as assigned
QualificationsMinimum Qualifications- BA/BS + 10 years of relevant experience and or demonstrated equivalency of experience and or education, including 2 years of leadership experience.
Preferred Qualifications/ Certifications/ Licensures- Master's in business Admin, Information Mgmt, Construction Mgmt, or related field
- Experience with state/federally funded infrastructure programs (transportation/rail preferred)
- Knowledge of public sector compliance, records retention, and ISO 9001:2015 standards/audit
- Bachelor's degree in business administration or a similar, relevant discipline or experience in lieu of and at least twelve years of experience in document control for large, complex construction projects or programs
- Experience in the development, design, implementation, and operation of document control or similar systems for large, complex projects or programs
- Excellent communication and organizational skills, both verbal and written
- A proven ability to work with a wide range of disciplines connected with the successful completion of projects
- Ability to manage multiple priorities and complex assignments in a fast-paced environment
- Ability to communicate clearly and accurately with staff at all levels
- Ability to establish and maintain effective working relationships with diverse stakeholder groups
- Ability to analyze program functional effectiveness and recommend applicable solutions to address needs and challenges
- Proven ability to lead cross-functional teams and implement enterprise DCS strategies
- Skilled in automated workflow tools (Power Automate, Power BI, etc.) and technical training delivery
- Familiarity with change management practices
- Document Control System administration and EDMS experience
Additional InformationAt AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously.
To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. 
