Job Requisition ID: 58783 Opening Date: 09/21/2026Closing Date: 10/02/2026Agency: Department of CorrectionsClass Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: Management Information System/Data Processing/Telecommunications Bilingual Option: NoneSalary: Anticipated starting salary Range: $11,500 - $13,500 per monthJob Type: SalariedCategory: Full TimeNumber of Vacancies: 1Bargaining Unit Code: NoneMerit Comp Code: Managerial Exclusion from RC063 Collective Bargaining Coverage
Work Hours: 8:00 am - 4:30 pm Mon-Fri; Sat/Sun off
Anticipated Hybrid Work Schedule Availability: 3 to 5 Days per week in office, depending on operational needsHeadquarter Location: 1301 Concordia Ct, Springfield, Illinois, 62702Work County: SangamonAgency Contact:

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Position overview

The Illinois Department of Corrections is seeking to fill the position of DOC Operations Telecommunications Manager. This position will serve as a full-line supervisor, providing guidance and training to assigned staff, and counseling staff regarding work performance. In addition, this position serves as Staff Assistant to the Telecommunications Administrator, assisting in the implementation of statewide telecommunications and individual in custody technology services that affect systems installation, adjustments, and maintenance for IDOC, Reviewing and modifying contracts to ensure agreements are within the guidelines of IDOC for individuals in custody communication through phone, video, and electronic messaging policies and procedures. If you are interested in this position, please follow the instructions on the posting. We invite all qualified candidates to apply.

Essential Functions

• Directs and coordinates the Agency Telecommunications Unit
• Serves as Staff Assistant to the Telecommunications Administrator
• Monitors statewide contracts for individuals in custody communications resources (phone, tablet, video, and electronic messaging)
• Directs, coordinates, and supervises the installation, alterations and maintenance of telecommunications systems and data wiring for the agency.
• Serves as full line supervisor
• Organizes, plans, and executes Agency Telecommunications Unit services
• Coordinates with all IDOC and facility staff on requests and repairs related to equipment and correlating software
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, with coursework in electronics, telecommunications, or data processing
• Requires three (3) years of progressively responsible administrative experience in the fields of management information systems, data processing, or telecommunications

Preferred Qualifications

• Prefers at least four (4) years of professional experience implementing policies and procedures and applying principles and practices to new practice
• Prefers at least four (4) years of professional experience performing technical evaluation of communications systems or networks
• Prefers at least four (4) years of professional experience in budgetary preparation for purchasing telecommunications equipment
• Prefers at least four (4) years of professional experience monitoring and modifying contracts specific to telecommunications
• Prefers at least three (3) years of professional experience in voice technology, video messaging, cabling infrastructure, or data circuits
• Prefers at least three (3) years of professional experience installing and maintaining telecommunications systems
• Prefers at least three (3) years of professional experience supervising staff, assigning, and reviewing work
• Prefers at least three (3) years of professional experience utilizing software for repairing equipment
• Prefers at least three (3) years of professional experience working with telephone systems for a large agency (more than 500 employees

Conditions of Employment

• Requires ability to pass the IDOC/IDJJ background check
• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of position held, is prohibited
• Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver's license
• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department
• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

As a IDOC employee, you are entitled to a robust benefits package that includes:

• Flexible work schedules in some program areas (flexible time and hybrid options)
• Health, life, vision, and dental insurance
• 12 weeks paid maternity/paternity leave
• Pension Plan - vesting at 10 years for Tier II
• Full 20-year retirement awards free health insurance during retirement
• Deferred compensation and other pre-tax benefits programs
• Paid state holidays 13-14 days annually
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

• Personal, sick, and vacation rates modified for 12-hour work schedules. (As applicable.)

• Employee Assistance Program and/or mental health resources

• For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]