Discovery Senior Living

Division Director of Resident Care

Discovery Senior Living • $140K — $154K *
Chicago, IL 60629In-Person
Healthcare
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Current active nursing license required, BSN or MSN preferred.
  • Ten years of nursing experience, including five years in management.
  • Knowledge of regulatory compliance across multiple states.
  • Experience in assisted living, home health, or long-term care industries.
  • Strong problem-solving and organizational skills.

Responsibilities

  • Assist with implementing clinical policies to ensure regulatory compliance.
  • Conduct compliance surveys and assist in developing corrective action plans.
  • Participate in state and federal surveys and investigations.
  • Support communities in identifying trends and addressing compliance issues.
  • Provide training and orientation for community staff regarding survey processes.

Benefits

  • Remote work option requiring proximity to a major airport.
  • Flexible work schedule due to travel-intensive nature of the role.
  • Participation in annual bonus program (10%).
  • Exposure to diverse clinical settings and communities.
  • Opportunity to lead initiatives impacting quality management in healthcare.
Full Job Description
POSITION SUMMARY

Responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities. This position focuses on communities in the Business Optimization and Business Assimilation Groups, and works in collaboration with those teams. This position assumes a primary role in ensuring that the communities onboarded to DSL (acquisition) and works with the optimization group to assist assigned communities with challenged areas.

This is a remote position open to candidates located near a major airport. Standard business hours are 8:30 a.m. to 5:30 p.m.; however, due to the travel-intensive nature of the role (50%-75% travel), work hours and availability are determined by customer and transaction needs.

This role is annually salary is $140k + 10% Annual Bonus.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
  • Assists with the implementation of Clinical policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed in communities identified in the Optimization and Acquisition Groups.
  • Reviews and investigates resident complaints/Hotline Complaints as directed Ensures compliance with resident rights policies and works to resolve resident grievances.
  • Conducts compliance surveys at communities identified in the Assimilation and Optimization groups. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys. Responsible for initial assessment of clinical regulatory compliance in newly acquired communities.
  • Participates in State and Federal surveys and compliance investigations as assigned.
  • Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the Divisional Operations Leaders.
  • Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Divisional Operations Leader (ROL), Executive Directors (ED) and Director of Health and Wellness (DHW).
  • Reviews prior surveys and Plans of Corrections for progress and compliance.
  • Schedules periodic site visits and remote support to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance.
  • Reviews all potential move-outs and at risk residents in the Optimization and Acquisition communities in collaboration with Region and Division Nurse. Reviews all potential move-in denials prior to any communication with prospective resident or family member
  • Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc.
  • Participates in the clinical review of residents as needed
  • Audits level of care assessments for accuracy and compliance in Optimization Communities.
  • Initiates education on Level of Care Assessments for Acquired Communities.
  • Participates in review of clinical risk scenarios at the community level to mitigate liability and risk
  • Works closely with the regional and community teams to review and interpret state regulations as needed
  • Participate in the interview and selection process for community DHWs as needed.
  • Orchestrates onboarding of new DHWs (Optimization) and assists with onboarding of Acquisition communities.
  • Participate in the clinical review of new move-ins as needed and in support of the DHW.
  • Maintains current knowledge of state regulations and monitor proposed changes to regulations
  • Develops into valued and trusted member of the Divisional team offering clinical expertise and guidance to RDO, RDS and HRM
  • Champion the company culture as all times.
  • Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:
  • Provides supervision and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:
  • Current active nursing license required. Bachelor of Science or Master of Science in Nursing Preferred.
  • Maintains knowledge of regulatory compliance in all states of responsibility.
  • Experience in assisted living, home health or long-term care industries
  • Ten (10) years' nursing experience
  • Licensed Nurse in good standing
  • Five (5) year nursing management experience

Knowledge, Skills and Abilities:
  • Language Ability:
    • Ability to communicate effectively speaking the primary language of the residents
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to write routine reports and correspondence
  • Mathematical Skills:
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Cognitive Demands:
    • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
  • Computer Skills:
    • Proficiency in computer skills, Microsoft Office and ability to learn new applications
  • Competencies:
    • Must demonstrate an interest in working with a senior population
    • Interacts with guests, residents and staff in a courteous and friendly manner
    • Responds promptly to resident needs
    • Supports organization's goals and values
    • Balances team and individual responsibilities
    • Ability to handle multiple priorities
    • Ability to delegate assignments
    • Competent in organizational and time management skills
    • Demonstrates good judgment, problem solving and decision making skills
    • Ability to work flexible schedule

ENVIRONMENTAL ADAPTABILITY:
  • Frequent travel is required
  • Works primarily indoors in a climate controlled setting
  • Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases
  • Possible exposure to unpleasant odors
  • Possible exposure to chemicals as identified in the SDS Manual

PHYSICAL REQUIREMENTS:

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Team Member is regularly required travel, thus required to walk, stand and carry up to 50lbs on a regular basis. The Team Member is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The Team Member is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds independently and up to 100 pounds with assistance of a second employee and/or mechanical devices. Must be able to push up to 350 lb. (wheelchair). Specific vision abilities required by this job include close vision and distance vision.

JOB CODE: 1007113

About Discovery Senior Living

Discovery Senior Living provides authentic lifestyle experiences that parallel the distinctive local and regional culture and the traditions that typify life in each area. It is a real estate company providing senior living, care, and resort lifestyle services.

Discovery Senior Living Careers

There has never been a more opportune time to join the dedicated team at Discovery Senior Living—the leader in providing exceptional service and care in the senior living industry.

Work You’ll Do

Join Discovery Senior Living's highly regarded team to assist in transforming the experience of senior living across the nation. This role offers the chance to be a part of a community that values growth, leadership, and innovation. Lead in a unique role that combines deep industry knowledge with a commitment to improving the lives of seniors. Engage with a professional team that drives industry standards through a culture of diversity, networking, and professional development. Collaborate with the nation’s top experts in senior living – a community of professionals dedicated to pioneering advancements in care and lifestyle options for seniors.

Introducing the Discovery Senior Living Career Development Program

The program is designed to foster the next generation of leaders in the senior living industry through comprehensive leadership and diversity training. Discovery Senior Living is committed to nurturing talent and providing pathways for career advancement.

Innovate and Lead

Be part of a team that is at the forefront of innovation in senior living. Discovery Senior Living employs over 6,000 dedicated professionals who are committed to enhancing the lives of seniors through cutting-edge solutions and compassionate care.

Grow Your Career

Discovery Senior Living offers a wealth of job opportunities that encourage professional growth and personal achievement. Team members are supported through extensive training programs and are encouraged to advance their skills through continued education and leadership roles.

Explore Job Opportunities and Benefits

Discovery Senior Living provides a robust array of benefits designed to support the health, well-being, and financial security of each team member. From comprehensive health benefits to professional development programs, team members are equipped with resources to succeed.

The Discovery Senior Living Difference

Through a commitment to excellence and a culture of respect and compassion, Discovery Senior Living sets itself apart as a leader in the senior living sector. The company’s focus on innovation, combined with its dedication to quality and service, makes it a prime choice for those seeking meaningful careers in this dynamic field.

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Search open positions that match your skills and interests. Discovery Senior Living looks for passionate, curious, and solution-driven professionals. Explore the various employment and internship positions available that promise a rewarding career in senior living.

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Learn more about Discovery Senior Living
Size
10,001 employees
Industry
Healthcare
* Ladders Estimates

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