Public Storage

District Manager

Public Storage • $93K — $109K *
Sarasota, FL 34232In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Ability to relocate for career growth opportunities
  • Strong leadership skills with a focus on team development and retention
  • Proven history of achieving top performance in previous roles
  • Experience in managing operational audits and payroll budgets
  • Excellent communication and time management abilities
  • Proficiency in MS Office applications
  • Prior experience in sales and customer service environments

Responsibilities

  • Recruit and motivate a dedicated front-line team
  • Coach team members on customer service and sales tactics
  • Manage physical assets and vendor relations to ensure operational excellence
  • Oversee delinquent tenant processes and reduce delinquency rates
  • Conduct monthly property audits for compliance and safety
  • Maintain a well-kept environment for customers
  • Utilize analytics to drive business strategy and growth opportunities

Benefits

  • Comprehensive total compensation package including base salary, bonuses, and equity
  • Internal career advancement opportunities across the U.S.
  • In-depth training programs to support employee success
  • Extensive healthcare coverage options
  • 401(k) plan with a generous employer match
  • Paid time off benefits
  • Standard Monday to Friday work schedule
Full Job Description
Annual Compensation Pay Range: $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:
  • Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:
  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:
  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:
  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues and team-members

BENEFITS:
  • $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
    • Second year bonus potential increase to $20,000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans - we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule


Qualifications

Qualifications & Expectations
  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
  • Proven track record of top tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 6 work weekends (Saturday or Sunday, not both) per year required during peak season
  • Occasional travel required to other markets for support


Additional Information
  • All your information will be kept confidential according to EEO guidelines.
  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance.

REFDMR0077A

About Public Storage

Public Storage is a real estate investment trust that specializes in the acquisition, development, ownership, and management of self-storage facilities. The company operates thousands of self-storage facilities across the United States and Europe. Public Storage was founded in 1972 and is headquartered in Glendale, California.
Learn more about Public Storage
Size
5,800 employees
Market Cap
$49.1 billion
Industry
Real Estate & Construction
Net Income
$1.3 billion
Founded
1972
5 Year Trend
+5.9%
Revenue
$2.9 billion
NASDAQ
PSA
* Ladders Estimates

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