Qualifications

• 5-7 years of leadership experience in retail or service industries
• Proven ability to build and retain high-performing teams
• Experience with operational audits and managing payroll budgets
• Strong communication and time management skills
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Bachelor's degree preferred
• Willingness to relocate for career advancement opportunities
• Availability for weekend telephone consultations when needed

Responsibilities

• Lead recruitment and retention efforts for frontline customer service teams
• Communicate effectively and coach staff on sales strategies
• Manage property assets and oversee maintenance and vendor relationships
• Coach team to improve delinquency rates and enhance customer retention
• Conduct monthly audits to ensure compliance with operational standards
• Create a customer-friendly environment through facility management
• Use analytics to identify business trends and develop strategies

Benefits

• Total compensation potential of $135,000, including base salary and bonuses
• Performance bonus increase potential in the second year up to $20,000
• Equity participation with quarterly dividends through the stock program
• Opportunities for internal promotion across the U.S.
• Comprehensive training and support designed for employee success
• Robust healthcare benefits
• 401(k) plan with employer matching
• Generous paid time off policy
• Standard Monday through Friday work schedule