Compensation

• 3+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.

• An integrity-focused individual with excellent leadership,interpersonal, communication, and problem-solving skills.

• Bachelor’s degree preferred.

• Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.

• Solicits customer feedback and follows up on customer service issues.

• Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.

• Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store’s unique strengths and opportunities.

• Management of rental rates, discounts, Customer Protection Plan, and other income sources.

• Watch controllable expenses to provide the highest R.O.I. for each store.

• Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.

• Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.

• Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.