Director of Operations

Burger King - Michigan Multi-King

$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of multi-unit restaurant leadership experience required
  • Burger King and/or Arby's management experience is a strong plus
  • History of exceeding operational performance metrics
  • Skilled at improving profitability and managing costs
  • Experience in recruiting and mentoring management personnel
  • Ability to create leadership succession plans
  • Strong communication and organizational skills are essential

Responsibilities

  • Lead and mentor District and General Managers effectively
  • Ensure guest satisfaction and operational excellence across locations
  • Enhance financial performance through strategic improvements
  • Guarantee brand standards and food safety compliance
  • Support the rollout of new products and operational initiatives
  • Identify and address operational challenges with measurable solutions
  • Cultivate strong management teams and future leaders

Benefits

  • Results-based competitive compensation
  • Direct collaboration with ownership and senior management
  • A chance to significantly influence a well-established company
  • Culture emphasizing accountability and development of people
Full Job Description
QUALIFICATIONS
• Multi-unit restaurant leadership experience required
• Burger King and/or Arby's experience strongly preferred
• Proven success achieving operational metrics above franchise system averages
• Demonstrated ability to improve profitability, sales, labor, food cost, and controllable expenses
• Successful track record of recruiting, developing, and retaining management talent
• Experience building succession plans and leadership bench strength
• Strong organizational, communication, and leadership skills
• High level of integrity, accountability, and professionalism

KEY RESPONSIBILITIES
• Lead, coach, and develop District Managers and General Managers
• Drive operational excellence and guest satisfaction across all restaurants
• Improve financial performance and profitability
• Ensure execution of brand standards, food safety, and operational procedures
• Support implementation of new products, initiatives, and operational programs
• Identify opportunities for improvement and implement practical, measurable solutions
• Build strong management teams and future leaders

WHAT MAKES THIS OPPORTUNITY DIFFERENT
• Competitive compensation based on results and experience
• Direct interaction with ownership and senior leadership
• Opportunity to make a meaningful impact within a well-established organization
• Culture focused on accountability, operational excellence, and people development

We are seeking a hands-on leader who enjoys being in restaurants, developing people, solving problems, and producing measurable results.

If you have a history of outperforming expectations, developing strong teams, and delivering exceptional operational results, we would like to speak with you.

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