District Manager

EPIC Health

$88K — $105K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in healthcare leadership or operations, ideally in high-growth settings.
  • Bachelor's degree in Business or Healthcare Administration or related field.
  • Experience in multi-site healthcare operations or care management.
  • Strong team management and performance accountability expertise.
  • In-depth knowledge of healthcare operations and patient workflows.
  • Proficiency in Electronic Health Records (EHR) and Microsoft Office.
  • Spanish-speaking preferred to support diverse populations.

Responsibilities

  • Mentor and develop high-performing staff across service lines.
  • Cultivate a team culture of collaboration and accountability.
  • Oversee processes in Chronic Care Management and other healthcare programs.
  • Ensure locations operate effectively under EPIC standards.
  • Facilitate communication between clinical and administrative teams.
  • Identify operational barriers and implement solutions for improvement.
  • Foster a patient-first service culture and resolve operational issues.

Benefits

  • Competitive Compensation
  • Health, Dental, Vision, Disability, and Life Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Paid Holidays
  • Professional Development and Career Growth Opportunities
  • Collaborative, Mission-Driven Culture
  • Employee Recognition Programs
Full Job Description
District Manager

Location: Northfield-Mays Landing Area, NJ
Employment Type: Full-Time

What You'll Do

As our next District Manager, you'll be the go-to leader driving operational excellence and continuous improvement across multiple care teams and locations throughout the Northfield-Mays Landing area.

Leadership & Coaching
  • Mentor, train, and develop high-performing staff across various service lines.
  • Cultivate a culture of collaboration, accountability, and growth through coaching and team-building.
  • Support recruitment, retention, and workforce development initiatives.
  • Hold teams accountable for performance while providing the coaching and support needed to succeed.

Operational Excellence
  • Oversee and continuously improve processes across Chronic Care Management, Value-Based Care, Remote Patient Monitoring, Pharmacy, Integrated Care, Specialty Services, and other EPIC programs.
  • Ensure assigned locations operate efficiently and consistently while following EPIC standards and workflows.
  • Coordinate communication between clinical, operational, and administrative teams to ensure seamless care delivery.
  • Identify operational barriers, develop solutions, and drive continuous process improvement.
  • Monitor staffing, workflows, patient volume, productivity, and service-line performance across assigned locations.

Strategic & Financial Oversight
  • Define, manage, and sustain service lines to achieve operational and financial goals.
  • Monitor key performance indicators and use data to identify trends, opportunities, and areas requiring improvement.
  • Support initiatives that improve patient access, operational efficiency, revenue, and overall clinic performance.
  • Lead implementation of new processes, programs, and technology across assigned locations.

Patient & Customer Experience
  • Foster a patient-first culture focused on respectful, timely, and effective service.
  • Address operational issues affecting patient experience and work with teams to develop sustainable solutions.
  • Build strong relationships with providers, employees, patients, and community partners.

All Hands On Deck
  • Be willing to step in wherever needed to support the team and maintain operational continuity.
  • Lead by example and promote EPIC's culture of accountability, responsiveness, teamwork, and continuous improvement.

What You Bring

We're looking for a hands-on healthcare leader who can think strategically while remaining closely connected to day-to-day operations.

Qualifications
  • 5+ years of healthcare leadership or healthcare operations experience, preferably in a fast-paced or high-growth environment.
  • Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
  • Experience overseeing multi-site healthcare operations, service lines, or care management programs preferred.
  • Experience managing and developing teams, including accountability for performance and operational results.
  • Strong understanding of healthcare operations, patient workflows, and performance management.
  • Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and other operational systems.
  • Spanish-speaking skills are highly preferred to support communication with diverse patient and employee populations.
  • Ability to travel between assigned locations throughout the Northfield-Mays Landing area as needed.

Skills & Competencies
  • Innovative Mindset: You look for better ways to operate and aren't afraid to challenge the status quo.
  • Adaptability: You thrive in changing environments and can quickly adjust priorities when needed.
  • Leadership: You know how to coach, develop, motivate, and hold teams accountable.
  • Communication: Excellent written, verbal, and presentation skills with the ability to connect with diverse audiences.
  • Results-Oriented: Proven ability to establish goals, monitor performance, and drive measurable results.
  • Problem-Solving: Able to identify the root cause of operational challenges and implement practical solutions.
  • Hands-On Leadership: Willing to get involved, solve problems, and support the team rather than simply delegate.

What We Offer
  • Competitive Compensation
  • Health, Dental, Vision, Disability, and Life Insurance
  • 401(k) Retirement Plan
  • Paid Time Off and Paid Holidays
  • Professional Development and Career Growth Opportunities
  • Collaborative, Mission-Driven Culture
  • Employee Recognition Programs

Ready to Lead the Charge?

If you're ready to lead healthcare operations, develop high-performing teams, and help reshape healthcare delivery in the communities we serve, we want to hear from you.

Apply today and help us create healthier communities, one life at a time.

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