District ManagerLocation: Houston, TX (77036)
Employment Type: Full-Time
What You'll DoAs our next District Manager, you'll be the go-to leader driving operational excellence and continuous improvement across multiple care teams. Here's what your day-to-day will look like:
Leadership and Coaching- Mentor, train, and develop high-performing staff across various service lines.
- Cultivate a culture of collaboration, accountability, and growth through coaching and team-building.
- Spearhead recruitment and retention strategies, ensuring we attract and retain top talent.
Operational Excellence- Oversee and continuously improve processes for Chronic Care Management, Value-Based Care, Remote Patient Monitoring, Pharmacy, Integrated Care, and Specialty Services.
- Coordinate interdepartmental communication to ensure seamless care delivery and exceptional service throughout the patient journey.
- Manage teams across EPIC locations, ensuring each site operates efficiently and effectively.
Strategic and Financial Oversight- Define, manage, and sustain service lines to achieve financial goals and ensure profitability.
- Lead agile project management initiatives to implement innovative solutions and drive measurable outcomes.
- Develop and monitor key performance metrics to keep teams aligned with EPIC's mission and goals.
Customer Service Excellence- Foster a patient-first mindset by ensuring prompt, respectful, and effective issue resolution.
- Advocate for patients by creating a culture of empathy and active listening.
All Hands On Deck- Be ready to jump in wherever needed, because at EPIC, teamwork isn't just a value-it's how we succeed.
What You BringWe're looking for a leader who's ready to challenge the status quo and inspire excellence.
Qualifications- Minimum 5 years of healthcare leadership experience, preferably in a fast-paced, high-growth environment.
- Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
- Preferred Mandarin or Spanish speaking
- Experience overseeing multi-site operations, healthcare service lines, or care management programs preferred.
- Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and other operational systems.
- Bilingual in Spanish or Mandarin is highly preferred to support and engage with Houston's diverse patient population.
Skills and Competencies- Innovative Mindset: You're not afraid to try new things and pivot when opportunities for improvement arise.
- Adaptability: You thrive in dynamic environments and see mistakes as opportunities to coach and grow.
- Communication: Excellent written, verbal, and presentation skills with the ability to connect with diverse audiences.
- Results-Oriented: Proven ability to set goals, hold teams accountable, and drive measurable results.
What We Offer- Competitive Compensation
- Health, Dental, Vision, Disability, and Life Insurance
- 401(k) Retirement Plan
- Paid Time Off and Paid Holidays
- Professional Development and Career Growth Opportunities
- Collaborative, Mission-Driven Culture
- Employee Recognition Programs
Ready to Lead the Charge?If you're ready to join a team that's reshaping healthcare delivery and empowering communities, we want to hear from you.
Apply today and help us create healthier communities, one life at a time.
