Position Title: District Manager - Capitol One LoungesSalary: 130000 - 140000 / yearly
Job SummaryDistrict Manager, Capital One LoungesThis is an exciting opportunity for an accomplished hospitality leader to oversee
Capital One Lounge operations within major U.S. airports.
As the
District Manager, you will provide strategic and operational leadership across multiple locations, ensuring an exceptional and consistent guest experience.
You will develop high-performing leaders while driving operational excellence, financial performance, culinary and service standards, employee engagement, and strong client relationships.
The ideal candidate is a dynamic, visible leader who thrives in fast-paced, premium hospitality environments.This position requires approximately 60% travel. Candidates must reside near IAD, DCA, JFK, or LGA airports.Key Responsibilities- Provide strategic leadership across multiple Capital One Lounge locations, ensuring consistent service, operations, and guest experiences.
- Lead, coach, and develop operational leaders while fostering accountability, collaboration, and engagement.
- Build strong client relationships and serve as a trusted strategic partner.
- Drive hospitality, culinary quality, guest satisfaction, safety, employee engagement, and financial performance.
- Own district P&L, including budgeting, forecasting, labor management, cost controls, and profitability.
- Evaluate performance and implement strategies to improve operational and financial results.
- Develop leadership talent through coaching, performance management, and succession planning.
- Maintain a visible leadership presence through site visits, team engagement, and client meetings.
- Partner with cross-functional teams to support business priorities and enhance the guest experience.
- Ensure compliance with company, airport, food safety, quality, and workplace safety standards.
Required Qualifications- Bachelor's degree OR five years of progressive leadership experience in multi-unit hospitality, food and beverage, premium dining, airport lounges, or a related environment.
- Strong financial acumen, including budgeting, labor, cost controls, and P&L management.
- Proven ability to build strong client and stakeholder relationships.
- Exceptional leadership, communication, and problem-solving skills.
- Ability to thrive in a highly visible, fast-paced environment.
- Must reside near IAD, DCA, JFK, or LGA.
- Must be willing to travel approximately 60% of the time.
Preferred Qualifications- Experience supporting premium hospitality brands and elevated guest experiences.
- Proven success developing leaders and high-performing teams.
- Strong business acumen and ability to balance guest, client, employee, and operational priorities.
- Strategic, analytical, adaptable, and hands-on leadership style.
- Strong client relationship, presentation, and communication skills.
- Proficiency with Microsoft Office and business reporting systems.
Apply to Flik today!Flik is a member of Compass Group USA
Associates at Flik Hospitality are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf
Req ID: 1577219
Flik Hospitality Group
JoEtta Barnes
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