District Director

Destination Pet

$85K — $95K *
US-AnywhereRemote in Colorado, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in a multi-unit environment
  • Exceptional leadership and organizational skills
  • Strong verbal and written communication abilities
  • Proficient in Microsoft Office Suite and database applications
  • Ability to prioritize tasks and delegate effectively
  • Outstanding interpersonal and customer service skills
  • Bachelor's degree preferred

Responsibilities

  • Model and promote the company's mission and values within the team
  • Ensure top-quality care and exceptional customer service across all centers
  • Conduct regular center visits to evaluate operational success
  • Monitor daily operations and strategic initiatives to drive revenue
  • Collaborate with center leadership on staffing and scheduling needs
  • Analyze financial reports and key performance indicators for continuous improvement
  • Oversee compliance with federal and local labor laws and safety standards

Benefits

  • Health, vision, dental, long & short-term disability, and life insurance
  • Startup mentality company with stable funding
  • Defined paths for leadership advancement
  • Flexible scheduling options for work-life balance
  • 401k matching program
  • Pet care discounts available
  • Generous paid time off (PTO)
  • Employer sponsored pet insurance
Full Job Description
Job Description Summary As a District Director, you will assume leadership over a portfolio of dynamic pet and veterinary facilities. Your primary mission is to meet and exceed the expectations of our pet guests and parents. providing health care, grooming, daycare, boarding and training services within a connected care ecosystem. This pivotal role entails strategic cultivation of exceptional teams, steering them toward the realization of our company's overarching mission, vision, and core values. You will serve as a pilar of advocacy for our beloved animal companions and ensure the delivery of top tier care and center performance. We are looking to add a Colorado based District Director to our team to oversee centers in our Central Region. LOCATION: Must reside in Colorado REPORTS TO: Area Vice President PAY: $85,000-$95,000 salary with bonus opportunities! CORE RESPONSIBILITES: 3 Lives and models the mission, vision, culture, and policies of Destination Pet within yourself and your team. 3 Ensures that all centers provide top quality care for our guests, including the delivery of exceptional customer service that focuses on integrated, personalized, and connected care with efficient and productive teams. 3 Conducts a minimum monthly center/practice visits or more often as needed to determine overall success. 3 Continually monitor the day-to-day operations and strategic initiatives that drive revenue within the assigned District. 3 Partner with Center Leadership and District Veterinary Directors manage scheduling to ensure center leaders provide effective staff/doctor scheduling to meet the needs of clients, pets, staff, and business needs. 3 Partner with Recruiting and District Veterinary Directors on doctor hiring, retention, support, and compensation. 3 Analyzes and utilizes financial reports and statistics from each location, such as profit & loss statements, doctor production reports, and other Key Performance Indicators with District's management team. Celebrating achievements and identifying revenue growth opportunities. 3 Analyzes and delivers the results of the operational processes that directly impact the success of their assigned practices or centers. 3 Ensures completion of district quarterly inventory. 3 Properly reinforces all Destination Pet's training, safety, service programs. 3 Ensure center compliance with federal and local labor laws: DEA, EEOC, ADA, Fair Labor Practices, radiation safety, OSHA, HAZMAT, etc. 3 Conducts a weekly call with the district leadership to discuss performance and strategic initiatives. 3 Implement a one-on-one cadence for individual growth plans and management development opportunities. 3 Partners with center and practice management team to identify and execute additional revenue driving initiatives. 3 In partnership with the Center/Practice Management Staff, inspects building and properties and recommends/reports facility repairs and improvements to maintain a safe environment. 3 In partnership with center/practice management and safety leadership to monitor and assist with all safety, emergency, and crisis situations. 3 Resolve all customer and staff complaints not resolved at a center level. 3 Interacts with and treats customers, guests, visitors, and team members in a professional, courteous manner. 3 Assume operational oversight, maintaining impeccable facility standards, cleanliness, and operational efficiency. 3 Cultivate a pervasive culture of safety, instilling a mindset of vigilance and care among all team members. 3 Embrace and execute any additional responsibilities as needed by the organization's evolving needs. REQUIREMENTS: Expertise & Experience: 3 Must be a pet fanatic - pets are part of our family! 3 Demonstrated flexibility in scheduling, including availability during evenings and weekends to serve as emergency on call support. 3 Exceptional leadership and organizational acumen. 3 Proficiency in articulate verbal and written communication skills. 3 A passionate affinity for animals, exuding an enthusiastic and caring demeanor, with impeccable attention to detail 3 Proficiency in computer applications including Microsoft Office Suite and database applications. 3 Proficiency in task prioritization and delegation as dictated by specific circumstances. 3 Outstanding interpersonal and customer service skills. 3 Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the public. 3 Management experience in a multi-unit environment and/or strong demonstration of previous management experience 3 Bachelor's Degree preferred 3 Required travel 50%-75%, including overnight Physical: 3 Must frequently lift 40 pounds. 3 Must be able to handle frequent sitting, standing and walking 3 Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions. PERKS: 3 Health, vision, dental, long & short-term disability, and Life insurance 3 A Startup mentality company with stable funding. 3 Set paths to leadership opportunities 3 A healthy work-life balance with flexible & set schedule opportunities. 3 401k match 3 Pet Care discounts 3 Generous PTO 3 Opportunity to grow your career with a network of like-minded professionals 3 Employer sponsored pet insurance

Similar Jobs

More Jobs at Destination Pet

  • District Director
    $85K — $95K *
    Remote
    Healthcare
    Remote in Colorado, US
  • Emergency Veterinarian
    $160K — $180K *
    Westminster, CO 80031 (Adams County)
    Healthcare
    In-Person
  • Veterinarian
    $120K — $130K *
    Columbia, SC 29223 (Richland County)
    Healthcare
    In-Person
  • Veterinarian
    $150K — $160K *
    Irving, TX 75061 (Dallas County)
    Healthcare
    In-Person
  • Experienced Veterinarian
    $160K — $200K *
    Rockville, MD 20850 (Montgomery County)
    Healthcare
    In-Person

More Healthcare Jobs

Find similar District Director jobs: