TeleTech

District Defend Product Manager

TeleTech$99K — $225K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Product Management or Agile software development roles
  • Bachelor's degree in Computer Science, Engineering, or Business; 12+ years experience alternative
  • Familiarity with Agile methodologies: Scrum, Kanban, or hybrid practices
  • Proficient in backlog management and requirements definition
  • Technical understanding of system architecture and APIs
  • Skilled in translating technical details for non-technical stakeholders
  • Ability to secure a Secret clearance

Responsibilities

  • Lead the strategy and vision for the District Defend product
  • Guide a cross-functional team in achieving user-centered solutions
  • Develop and prioritize actionable product roadmaps based on analytics
  • Facilitate backlog refinement and write clear user stories
  • Adapt product strategies in response to evolving customer needs
  • Implement dynamic, automated security safeguards
  • Ensure compliance with federal government security standards

Benefits

  • Comprehensive health, life, and disability insurance
  • Paid leave and flexible work-life programs
  • Tuition assistance for professional development
  • Retirement benefits and financial planning support
  • Recognition awards program for exceptional employee performance
Full Job Description
District Defend Product Manager
The Opportunity:

Lead the strategy, vision, and execution of Booz Allen's District Defend product. District Defend is a software-based zero-trust security platform, scaled across the Federal Government space that proactively protects organizational data, devices, and networks through dynamic, automated safeguards tailored to enterprise security rules. It continuously validates device trust, adapts to changing threat environments, and enables secure remote or classified work by enforcing strict access controls and mitigating risks such as insider threats and advanced endpoint attacks. The ideal candidate blends product expertise, technical fluency, and strong leadership to guide a cross-functional team in delivering a high-value, user-centered solution. They apply leading-edge principles, theories, and concepts and contribute to the development of new principles and concepts. This individual excels in Agile environments and is comfortable operating across ambiguity, competing priorities, and evolving customer needs.

You Have:
  • Experience working with Agile teams in Scrum, Kanban, or hybrid methodologies
  • Experience with backlog and requirements management
  • Knowledge of modern software development practices and cloud technologies
  • Ability to write clear and actionable user stories with well-defined acceptance criteria, and prioritize backlogs and facility effective backlog refinement
  • Ability to understand system architecture, APIs and technical constraints, translate complex technical details into stakeholder-friendly language, and understand implications of technical choices
  • Ability to turn customer insights and analytics into actionable product roadmaps
  • Ability to obtain a Secret clearance
  • Bachelor's degree in Computer Science, Engineering, or Business and 8+ years of experience in Product Management or Agile software development roles, or 12+ years of experience in Product Management or Agile software development roles in lieu of a degree


Nice If You Have:
  • Experience with the federal government, including defense or regulated environments
  • Experience with DevSecOps practices and modern CI/CD pipelines
  • Possession of excellent communication, leadership, and stakeholder engagement skills
  • CSPO, SAFe PM/PO, or equivalent certification


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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