Lowe’s

District Asset Protection Mgr

Lowe’s • $101K — $168K *
Springfield, IL 62704In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Criminal Justice, Risk Management, or related field preferred or equivalent experience
  • 7 years of multi-store big-box retail experience
  • Proven ability to analyze and interpret data for complex problem-solving
  • Experience collaborating with cross-functional teams
  • 1+ years of leadership experience in a retail setting

Responsibilities

  • Collaborate with District Manager and store leadership to implement store operations policies and improve customer experience
  • Train and mentor store operations managers across the organization
  • Build and maintain relationships with internal and external stakeholders
  • Manage and develop a diverse team of asset protection professionals
  • Lead investigations, interviews, and represent Lowe's in legal proceedings
  • Address theft and organized retail crime concerns proactively
  • Guide teams in emergency response and crisis management situations

Benefits

  • Comprehensive health, dental, and vision insurance
  • Life and disability insurance
  • Paid time off that includes vacation, holidays, and sick leave
  • Flexible spending and health savings accounts
  • 401(k) with company match
  • Education support including tuition assistance and scholarships
  • Employee Assistance Program offering no-cost counseling and work/life services
  • Lowe's Associate Discount and various other discounts
Full Job Description
Key Responsibilities
  • Partners with the District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes. Works directly with district and store leaders to create a strategy and action plan that will address opportunities to improve the customer experience while controlling expenses and maximizing margins.
  • Responsible for teaching and training of store operations managers throughout the organization on all aspects of their role.
  • Builds relationships and effectively collaborates with key internal and external stakeholders, including Regional, District, Store leadership teams and city officials.
  • Manages, hires, and develops a diverse team of hourly and salaried asset protection professionals within a multi-store geographical area.
  • Trains, assists with, and manages investigations, conducts interviews, and supports post-prosecution activities. Must professionally represent Lowe's in court and be skilled in handling depositions and other hearings.
  • Identifies and provides appropriate action steps to address internal or external theft / Organized Retail Crime concerns.
  • Leads and directs teams during emergency response situations, crisis management and civil unrest within a multi-store environment.
  • Provides candid feedback and mentorship to team members, AP & store leaders to encourage growth and greater responsibility.
  • Owns, forecasts, and manages multiple financial accounts in assigned stores for key controllable expenses (e.g. shrink, general liability, OSHA Recordable Rates, payroll, security, cash overages/shortages, price adjustments).
  • Trains store personnel on proper reporting procedures and evaluates district-wide compliance with all safety, security, and hazmat-related administrative documentation requirements.
  • Coaches and develops associates around the processes and tools that have a direct impact on the customer experience.
  • Partners closely with Store and Asset Protection leadership to identify, escalate, and resolve complex facilities and maintenance issues that impact safety, operations, and customer experience.
  • Performs store visits and reviews independently and in partnership with district leaders leveraging tools to improve performance, execution, and efficiencies.
  • Influences store operations by driving adoption, execution, and continuous improvement of operational programs and system enhancements, ensuring alignment with business priorities and measurable impact at the store level.
  • Analyzes safety reporting to identify trends and help stores implement plans based on root cause analysis.
  • Analyzes data and reporting to identify shrink-related issues, root causes, and trends within the district and works with store management, AP/Safety staff, and district-level teams to address issues and trends.
  • Review, validate and provide direction on critical operational processes that have an impact on in-stock levels and inventory accuracy including but not limited to Freight flow, IRP, down-stocking, and cycle counts.
  • Delivers consistent reporting, provides trend analysis, and supports the stores in the creation and deployment of plans to improve their financial performance.
  • Analyzes facilities-related P&L line items and exception reporting to identify cost drivers; partners with Store Managers and ASMs to influence behaviors that reduce controllable expenses and improve financial performance.
  • Executes facilities emergency response protocols, including assessment, coordination, and communication, to support stores during critical incidents.

Required Qualifications
  • Bachelor's degree Bachelor's degree in Business, Criminal Justice, Risk Management, or a related field strongly preferred, or equivalent years of experience in lieu of education requirement, if applicable
  • 7 years of multi-store big-box retail experience
  • Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems
  • Experience working closely with cross-functional teams.
  • 1+ years of direct or indirect leadership experience

Preferred Qualifications
  • 10 years of multi-store retail experience
  • Experience working in an omni-channel retail environment
  • Demonstrated experience analyzing business documents (P&L, exception reports, etc.)
  • Experience conducting quality reviews and audits
  • Experience in using physical security systems (CCTV, EAS, etc.)
  • LPC-Licensed Professional Counselor LPC/LPQ qualification
  • Completion of certified interview and interrogation training programs (e.g., Wicklander-Zulawski or Reed training)


Pay Range: $101,100.00 - $168,900.00 annually
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
  • Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
  • Education support programs, including tuition assistance and trade skills scholarships
  • Business Travel Accident insurance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount and broad discount platform
  • Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Real Estate & Construction
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ
LOW
* Ladders Estimates

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