Distributor Territory Manager (New England)

Keystone Technologies Inc

$70K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business or related field preferred
  • Experience in the lighting industry preferred
  • Strong verbal and written communication skills
  • Proficient in Word, Excel, PowerPoint, and CRM software
  • Exceptional organizational skills and attention to detail
  • Strong time management and task prioritization skills
  • Outstanding relationship management and customer service skills

Responsibilities

  • Provide sales training to Sales Agencies and Distributor customers
  • Develop long-term relationships with stakeholders through exceptional customer service
  • Oversee independent sales agencies' performance to meet company goals
  • Develop sales plans with sales agencies and leadership
  • Analyze sales trends to identify opportunities and strategize with agents
  • Become a market expert on products and trends, reporting to management
  • Travel to markets for customer engagement and to update sales agents
  • Maintain contact with existing customers for potential orders

Benefits

  • Fully remote position with flexible home office work
  • Regular in-territory travel for customer visits
  • Supports a collaborative team environment
  • Opportunity to manage and develop product demand in designated territory
  • Engagement with various stakeholders including end-users and contractors
Full Job Description
Location: Remote (Territory-Based)
While this role is fully remote, candidates must live within the territory they support (listed below). The position involves regular in-territory travel for customer visits, with flexibility to work from a home office when not traveling. No onsite office presence is required.

The Opportunity:

The Distributor Territory Manager works with the Distributor Sales team to manage their assigned territory (Upstate NY, Rhode Island, Connecticut, New Hampshire, Maine, Massachusetts, Vermont) and drive product demand while maintaining Keystone's Light Made Easy promise. This position is responsible for working with sales agencies, distributor customers, and contractors to educate them on our products, oversee performance, and develop long-term relationships with customers, sales agents, and end-users.

Your Impact:
  • Providing sales training to Sales Agencies and Distributor customers on the benefits of Keystone and our products
  • Developing long-term oriented relationships with specifiers, customers, sales agents, and end-users through exceptional customer service in order to drive demand for our products
  • Overseeing and managing the performance of independent sales agencies, ensuring they meet company goals and performance standards
  • Developing sales plans, in conjunction with sales agencies and department leadership, on how to best service the designated territories
  • Analyzing sales trends to identify opportunities and developing strategy with sales agents to capture opportunities
  • Becoming a market expert with respect to Keystone's and competitor products, pricing, trends, etc. and report findings to team management
  • Traveling to each market to call on distributors, specifiers, and end-users and to keep sales agents updated with all relevant information
  • Maintaining contact with existing customers for potential ongoing orders
  • Developing and managing contact information to keep decision-makers current
  • Displaying and attending trade shows
  • Cold calling to develop new business
  • Working closely with your Inside Sales contact on current and future opportunities
  • Advising product team on market trends


What you bring:
  • A Bachelor's in Business or a related field is preferred
  • Experience in the lighting industry preferred
  • Excellent verbal and written communication skills, including an exceptional ability to listen and formulate responses that cater to the other person's needs
  • Proficiency with computers and software, including Word, Excel, PowerPoint, and CRM software, as well as able to learn new computer systems
  • Exceptional organizational skills, attention to detail and accuracy
  • Strong time management skills and the ability to prioritize tasks
  • Exceptional relationship management and customer service skills


Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

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