Principal Responsibilities:

Planning and Organizing
• Identifies, develops and drives scheduling and service best practice initiatives inside the National Scheduling Center and with the other function of Supply Chain Planning and the Regional Sales organization.
• Ensures compliance with standard distribution procedures.
• Works with Distribution KPI's and other scorecards to maximize continuous improvement efforts in reducing cost to serve at an agreed minimum service level.
• Assist the Director of National Scheduling Center in strategic resource planning, and motivates their direct team members to meet or exceed business KPIs and targets
• Collaborates with all Supply functions, Sales, HSEQ and field locations to regularly evaluate the most efficient way to schedule and dispatch the distribution resources within each merchant region
• Coordinate with field locations and distribution planners to fulfill Take-or-Pay obligations
• Coordinate with the field locations and distribution planners to execute outage plans and competitive product clearances
• Manage tactical communication and execution with Regional Sales and customers to ensure continuous customer supply
• Ensure product quality adherence and support Central quality on during any quality deviation
• Collaborate cross functionally to support customer supply plans for future growth or new customers; including but not limited to tank sizing, resource requirements, quality, etc.

Day-to-Day Operations
• Manages emergency or upset conditions with plants or customers for their regional merchant team
• Distributes daily workload and maintains shift schedules of direct team members
• Serve as first line management escalation point to resolve customer or field distribution related issues
• Collaborates with logistics and regional management using proprietary software, monitors all internal and external levels of service, capacity, and key performance indicators (KPIs) used in the measurement of customer satisfaction
• Works closely with key-account customers, central transport, sales, product management, and process operations to collaborate regularly on a range of customer priorities, implications and initiatives.

People Management
• Responsible for all managerial aspects and personnel administration for their Distribution Planning Team
• Involved in recruiting and orientation for vacant positions
• Trains develops, motivates and guides all distribution planners in the use of all systems and tools
• Identifies training requirements for distribution planners
• Provides quarterly feedback to distribution planners via scorecard
• Inspires Messer behavioral competencies, and customer ownership within distribution planners
• Cascades own goals and works with distribution planners in creating their development plan via the PMP process.
• Drives performance via various performance management tools, PMP, coaching/counselling, PIP, scorecard, KPIs, etc.

Additional Accountabilities
• Maintain safety standards; support Opex targets
• Increased level of customer and employee satisfaction
• Continuous process improvement and implementation of best operating practices
• Demonstration of ACTS competencies
• Optimal use of technology and systems
• Change management effectiveness
• Development of staff
• Ability to manage other project-oriented activities, for example, tube trailer scheduling, etc.
• Perform other duties as assigned.

Required Skills:
• 3-5 years of GOLD/Midas experience and Digital Deliver proficiency required
• Expert User of essential National Scheduling Center tools
• Demonstrated skills in project/initiative management
• Strong analytical skills, math aptitude necessary and communication skills needed
• Strong mentoring and training skills
• Demonstrated capability to lead formulation and execution of improvement initiatives
• Six Sigma Green Belt/Black Belt skills are a plus
• Minimum of 2-3 years of demonstrated leadership, forging good working relationships with team members and other functional areas as well as proven track record in managing change
• Availability to work flexible schedule (one weekend every six weeks is required)

Basic Qualifications:
• Bachelor's degree in business, logistics, or supply chain managements
• At least 5-7 years' experience in dispatch, scheduling, or transportation/logistics