Distribution Manager II

United Parcel Service of America, Inc. • $80K — $95K *
Whitney Point, NY 13862In-Person
Aerospace & Defense
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or international equivalent preferred.
  • 5-7 years of operations experience in a high-volume warehouse or manufacturing environment.
  • 3-5 years of operations management experience with P&L responsibility.
  • Strong background in eCommerce is desirable.
  • Experience managing operations in a highly regulated environment, preferably aerospace or defense.
  • Demonstrated success in a customer-owned facility with executive-level relationship management.
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel) is required.

Responsibilities

  • Develops and monitors operational goals and plans for multiple facilities.
  • Sets priorities and coordinates with functions to enhance operational efficiency.
  • Manages operations to ensure customer deadlines are consistently met.
  • Executes account plans and coordinates special projects while reporting financial performance.
  • Organizes and structures team and department functions effectively.
  • Oversees budgeting and staff management to maintain operational standards.
  • Interacts closely with customer personnel to resolve issues and support operational needs.

Benefits

  • Opportunities for professional development within a leading logistics provider.
  • Engagement with high-profile aerospace clients, enhancing industry-relevant experience.
  • Exposure to diverse operational challenges in a dynamic work environment.
  • Potential for career growth and advancement within a global network.
Full Job Description
Job Description:

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Job Summary:

The Distribution Manager II will be embedded full-time within an aerospace customer facility and will spend a significant portion of each day interacting with customer personnel, attending meetings, resolving issues, coordinating priorities, and building relationships.

This position develops, implements, and leads successful customer operations. He/She directs and controls activities in multiple facilities with complex accounts and large numbers of employees to ensure efficient and economical processes for storing and distributing inventory. This position monitors volume for respective clients, ensures contract compliance, and is typically responsible for meeting a revenue plan.

Responsibilities:

  • Develops and monitors operational goals and plans.
  • Sets priorities and coordinates with various functions to improve efficiency.
  • Manages operations to meet customer deadlines.
  • Develops and executes account plans, cross-sells, provides customer service, participates in reviews and revisions, reports financial performance, coordinates special projects, and resolves problems.
  • Organizes and structures team/department.
  • Oversees budgeting/financial administration, functional administration, and staff management.
  • Serves as the primary on-site operations leader within a customer aerospace manufacturing facility, maintaining daily interaction with customer management, production teams, engineering, quality, and supply chain personnel.
  • Builds and maintains strong customer relationships through continuous engagement, issue resolution, operational reviews, and performance reporting.
  • Partners closely with customer stakeholders to support production schedules, inventory management, material flow, and critical aerospace program requirements.
  • Represents the company in day-to-day customer discussions, ensuring alignment on service levels, operational priorities, and continuous improvement initiatives.
  • Leads cross-functional collaboration between site operations, customer teams, and corporate support functions to drive performance and customer satisfaction.


Qualifications:

  • Bachelor's Degree or International equivalent - Preferred
  • Experience in a logistics/distribution environment - Preferred
  • Experience with implementations or systems customization and working with multiple accounts/facilities
  • Ability to prioritize and multi-task in fast-paced work environment
  • Ability to motivate and manage staff, especially under pressure
  • Demonstrates flexibility, diplomacy and facilitation skills
  • Ability to manage customer relationships resulting in high levels of customer satisfaction
  • Possesses strong background in ecommerce
  • Proficient in Microsoft Office Word, PowerPoint, and Excel
  • 5-7 years operations experience in high-volume warehouse or manufacturing operation, including
  • 3-5 years operations management experience with P&L responsibility
  • Experience managing operations within an aerospace, aviation, defense, or highly regulated manufacturing environment preferred.
  • Demonstrated success operating within a customer-owned facility and maintaining executive-level customer relationships.
  • Strong communication and interpersonal skills with the ability to engage customers continuously throughout the workday.
  • Experience supporting production-critical operations where responsiveness, accuracy, and customer partnership are essential.
  • Ability to influence outcomes and resolve operational issues through collaboration with multiple customer and internal stakeholders.


Working Hours: Monday through Friday from 7 AM to 7 PM. Occasional Saturday work may be required, approximately once per month.

Job Level: 84 - Mid Manager

Job Grade: 30C

Deadline to Apply: September 23rd, 2026, at 11:59 PM.

Employee Type:
Permanent

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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