American Electric Power

Distribution Line Coordinator - Coordinator Sr.

American Electric Power • $74K — $109K *
Muncie, IN 47304In-Person
Energy & Utilities
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or GED is required.
  • 5-7 years of experience in distribution line or engineering required for SG 06; 7+ years for SG 07.
  • Strong working knowledge of distribution operations activities is mandatory.
  • Interpersonal skills to interact professionally with customers are essential.
  • A valid State Driver’s license is needed.

Responsibilities

  • Investigate and report on damage complaints related to service quality and equipment.
  • Assist in preparing jobs by coordinating tools and equipment with crews and stores.
  • Conduct distribution line training sessions as needed and coordinate with technical trainers.
  • Inspect and test tools and equipment related to distribution lines.
  • Promote and enforce company Safety and Health Programs during job operations.
  • Support service restoration activities and perform additional duties as assigned.

Benefits

  • Comprehensive benefits package that enhances employee well-being.
Full Job Description

Job Posting End Date

07-06-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Responsible for conducting and coordinating distribution line training, procuring, inspecting and testing tools and equipment, conducting investigations and answering customer complaints.

Job Description

The functions listed below are for a SG 06 Distribution Line Coordinator.  Additional responsibilities will be required for a SG 07 Distribution Line Coordinator Sr. level.

ESSENTIAL JOB FUNCTIONS:

  • Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints.

  • The damage complaints may include but not be limited to: service quality, high or low voltage, landscape damage caused by company equipment or personnel, etc.

  • Assist with prechecking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel.

  • Support technical training needs when requested and coordinate training with technical trainers if needed. Conduct distribution line training as needed.

  • Inspect and test distribution line tools and equipment.

  • Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance.

  • Support service restoration activities and assume other duties and responsibilities as assigned.

Minimum Requirements for Distribution Line Coordinator (SG 06)

Education requirements are listed below:

  • High School Diploma or GED.

Work Experience requirement listed below:

  • Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities.

Minimum Requirements for Distribution Line Coordinator Sr. (SG 07):

Education requirements are listed below:

  • High school diploma or GED.

Work Experience requirement listed below:

  • Minimum of 7 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities.

Other requirements:

  • Must possess interpersonal skills necessary to deal with internal and external customers in a professional manner.

  • Valid State Driver’s license.

What you’ll get:

Distribution Line Coordinator (SG 06):

Starting pay between $74,551-$93,189

Distribution Line Coordinator Sr. (SG 07):

Starting pay between $87,633-$109,544

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $109,543.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

Keep up to date with the latest at AEP by following our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Energy & Utilities
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ
AEP
* Ladders Estimates

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