Carrier Climate Solutions Americas (CSA) has a role open for a Distribution Centers Order Manager to drive Distribution Centers on-time-delivery for the HVAC business in North America. Partnering closely with SIOP, Customer Services, and Manufacturing, this leader will play a critical role in ensuring efficient order management to optimize revenue recognition while delivering world-class customer satisfaction. He/she will orchestrate process optimization and daily execution for order management across Transportation and multiple Distribution Centers in the United States, Mexico, and Canada. Key Responsibilities • Drive customer on-time-delivery and past due metrics for distribution centers, aligned with customer expectations. • Champion a customer-centric culture and ensure best-in-class customer experience by setting and exceeding service level agreements for order management. • Proactively identify orders that will be at risk, driving actions to mitigate. • Prioritize units in-transit allocated to customer orders. • Partner with customer services to manage escalations and priorities, driving execution. • Align daily and monthly capacity with SIOP and Distribution Centers. • Drive cross-functional projects to enhance operational efficiency and customer satisfaction. • Foster strong relationships to ensure smooth customer services, manufacturing, DC's, and transportation integration. • Analyze data and regularly report on operational performance to executive management, identifying trends, opportunities, and areas for improvement. • Develop and lead a high-performing team of order management specialists. Basic Qualifications • Bachelor's degree in Supply Chain Management, Business Administration, or Engineering (advanced degree preferred). • 5+ years in order management, customer fulfillment, supply chain management, transportation, or operations, ideally in a fast-paced environment. Preferred Qualifications • Master's Degree in Business Administration • Strong analytical and problem-solving skills, with a track record of driving process improvements and operational efficiencies. • Exceptional communication and interpersonal skills. • Advanced degree or certification in supply chain management (e.g., APICS CPIM, CSCP). Pay Range The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position is entitled to short-term cash incentives, subject to plan requirements. Benefits Employees are eligible for benefits, including: • Health Care Benefits: Medical, Dental, Vision; Wellness incentives • Retirement Benefits • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation • Disability: Short-term and long-term disability • Life Insurance and Accidental Death and Dismemberment • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account • Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements. Application Deadline Applications will be accepted for at least 3 days from Job Posting Date: 26 August 2026 Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.