Leaf Home

Distribution and Fulfillment Manager

Leaf Home • $75K — $95K *
Hudson, OH 44236In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in distribution, logistics, or supply chain operations.
  • Proven track record of leading high-performing, cross-functional teams.
  • Experience in developing Standard Operating Procedures (SOPs) and process improvements.
  • Background in managing third-party logistics (3PL) providers and vendor relationships.
  • Strong knowledge of warehouse operations and inventory management best practices.
  • Familiarity with Warehouse Management Systems (WMS) and ERP platforms.
  • Excellent communication, organizational, and interpersonal skills.

Responsibilities

  • Lead distribution and fulfillment operations across North America.
  • Establish standardized operating procedures and performance metrics.
  • Drive continuous improvement initiatives using Lean methodologies.
  • Manage warehouse infrastructure and safety programs for efficient operations.
  • Develop strategic supplier relationships and monitor 3PL performance.
  • Provide training and operational coaching to team members.

Benefits

  • Medical, dental, and vision benefits after 60 days.
  • Retirement savings plan with company match.
  • Paid parental leave and generous paid time off programs.
  • On-campus fitness programs and meal delivery services.
  • Comprehensive health and wellbeing benefits.
  • Opportunities for growth and advancement.
Full Job Description
Position Summary

The Manager of Distribution and Fulfillment leads the company's North American distribution network and warehouse operations, overseeing company-owned distribution centers, third-party logistics (3PL) partners, installer pickup locations, and distribution personnel. This role drives operational excellence by optimizing inventory flow, ensuring safety and efficiency, and collaborating with cross-functional teams to deliver materials where and when they are needed to support business growth.

Essential Duties and Responsibilities:

  • Lead and oversee distribution and fulfillment operations across the North American network, establishing standardized operating procedures, warehouse and fulfillment standards, and operational controls to ensure accurate order fulfillment, efficient inventory flow, on-time material availability, and exceptional service levels.
  • Develop and execute distribution and fulfillment strategies, KPIs, dashboards, and performance metrics to improve order accuracy, fulfillment cycle time, inventory accuracy, cost efficiency, customer service, and overall network performance.
  • Drive continuous improvement initiatives by analyzing distribution and fulfillment workflows, implementing Lean methodologies, and improving picking, packing, shipping, inventory control, and material replenishment processes to strengthen current and future network capabilities.
  • Manage warehouse and fulfillment infrastructure, including facility conditions, material handling equipment, storage optimization, space utilization, and safety programs to support efficient receiving, storage, fulfillment, and shipping operations.
  • Lead vendor and third-party logistics (3PL) management by developing strategic supplier relationships, monitoring fulfillment performance and service-level agreements (SLAs), conducting performance reviews, and ensuring quality, capacity, redundancy, and cost competitiveness.
  • Develop distribution and fulfillment team capabilities through training, competency development, and operational coaching while providing leadership with guidance and risk assessments related to warehouse operations, inventory management, fulfillment execution, and network performance.

Experience and Minimum Qualifications:

  • 5+ years of progressive experience in distribution, warehousing, logistics, or supply chain operations, including responsibility for large-scale or multi-site distribution networks.
  • Proven experience leading and developing high-performing teams, including geographically dispersed employees and cross-functional partnerships.
  • Experience developing and implementing Standard Operating Procedures (SOPs), process improvements, and operational controls.
  • Experience managing third-party logistics (3PL) providers, vendor relationships, and supplier performance.
  • Strong knowledge of warehouse operations, order fulfillment, inventory management, distribution best practices, service-level performance, and operational KPIs.
  • Experience utilizing Warehouse Management Systems (WMS), ERP platforms, inventory management software, and fulfillment technologies to optimize inventory visibility and order execution.
  • Proven ability to manage multiple priorities and thrive in a fast-paced, results-driven environment while balancing strategic initiatives with day-to-day operational execution.
  • Excellent verbal, written, and interpersonal communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
  • Strong organizational skills with exceptional attention to detail and a continuous improvement mindset.
  • Demonstrated accountability, sound judgment, and a commitment to safety, operational excellence, and customer service.
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

  • Professional certifications such as APICS/ASCM (CSCP/CLTD), Lean Six Sigma Green or Black Belt, or relevant supply chain or operations certifications.

Travel Requirements:

  • Occasional overnight travel is required (1-10%)

Overtime/Additional Hours Requirements:

  • Additional and non-standard hours may be required (exempt).

Physical Requirements:

  • Normal office environment.
  • Performs indoor work in a climate-controlled environment.
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

What We Offer

  • Industry-leading compensation package
  • Competitive medical, dental, and vision benefits after 60 days
  • Retirement savings plan with company match
  • Paid parental leave and generous paid time off programs
  • On-campus fitness programs and meal delivery services
  • Comprehensive health, wellbeing, financial wellness, and childcare benefits
  • Opportunities for growth and advancement

Additional Perks

  • Employee assistance program with 24/7 legal, financial, and counseling support
  • Employee discount marketplace with thousands of savings options
  • Flexible Gym membership
  • Employee resource groups, including VetConnect and the Women's Committee

About Leaf Home

Leaf Home is a trusted partner in providing homeowners and their families safety, enjoyment, convenience, and peace of mind through innovative, professionally installed solutions that protect the condition and grow the value of their homes.

Leaf Home Careers

There has never been a better time to explore the job opportunities at Leaf Home, a leader in home enhancement solutions. Leaf Home is actively seeking professionals eager to drive innovation and lead in an industry ripe for transformation.

Work You’ll Do

Join Leaf Home's top-tier team to assist homeowners across the nation in upgrading their living spaces. At the intersection of technology, customer service, and home safety, Leaf Home stands as a beacon of growth and leadership in the home solutions sector. Transform the home improvement industry with the brightest minds at Leaf Home, where the focus is on delivering superior products and unmatched service. Leaf Home offers a unique position in the marketplace, combining industry expertise with digital innovation to lead the way in home safety solutions. Engage with a diverse team of business and technology advisors who help navigate the journey of home enhancement, ensuring every homeowner finds the perfect solution for their needs. Collaborate with over 1,000 dedicated professionals who are committed to making home maintenance easier, safer, and more intuitive.

Introducing the Leaf Home Professional Growth and Development Program

This program is designed to foster the professional growth of its team members, helping them master their skills in digital transformation and customer engagement through targeted training and leadership development.

Do Innovative Work

Be part of the largest network of home improvement experts—professionals dedicated to redefining the homeowner experience through innovation, expertise, and a commitment to excellence.

Drive Innovation and Leadership

Deliver targeted solutions that enhance the safety and functionality of homes across the country. Leaf Home prides itself on a depth and breadth of knowledge and innovation that is unparalleled in the industry.

Be Part of a Great Team

Work on a wide range of projects utilizing cutting-edge technology and benefit from the unparalleled capabilities, scale, and solution development that only Leaf Home can offer.

Future-Proof Your Career

Advance your career with limitless opportunities at Leaf Home. Ambition is the only limit to how far team members can go, supported by comprehensive training, development programs, and certification support.

Explore Leaf Home's Impact

From transforming residential safety standards to enhancing customer service protocols, Leaf Home is at the forefront of the home solutions industry. The company's commitment to excellence and innovation has positioned it as a leader in the market.

The Leaf Home Commitment to Diversity and Inclusion

Leaf Home's dedication to diversity and inclusion ensures a welcoming environment for all team members. Through diversity training and a culture that celebrates unique perspectives, Leaf Home fosters an inclusive workplace where everyone can thrive.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Leaf Home looks for passionate, curious, creative, and solution-driven team players. SEARCH LEAF HOME JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who shape Leaf Home.

READ CAREERS BLOG

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Learn more about Leaf Home
Size
1,001 employees
Industry
Real Estate & Construction
* Ladders Estimates

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