Jitterbit

Director, Web & Digital Strategy - Remote

Jitterbit$170K — $190K *
US-AnywhereRemote in Durham, NC
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • 10-plus years of proven success in owning web strategy within corporate or high-tech environments
  • Excellent leadership, organizational and strategic planning skills
  • Demonstrated understanding of web-related usability and accessibility standards
  • Proven experience with web technologies, standards, tools, services and applications
  • Experience soliciting user and partner feedback
  • Awareness of legislative requirements related to data protection and accessibility standards

Responsibilities

  • Oversee the overall strategy for web and related digital properties for key audiences
  • Implement strategies to map and grow key web KPIs like traffic and lead conversion
  • Collaborate cross-functionally with internal leaders across various teams
  • Manage multiple creative, web, and digital agencies
  • Drive web strategies related to marketing campaigns and product launches
  • Ensure the website's content, presentation, and usability are top-notch
  • Manage project-planning processes in an agile environment

Benefits

  • Work for a leader in the iPaaS tech space
  • Join a mission-driven company transforming industry standards in API creation
  • Opportunities for career development and mentorship
  • Flexible, remote-friendly work environment with a welcoming culture
Full Job Description
Job Description

Reporting directly to the CMO, this marketing leadership role will serve as a strategic owner of Jitterbit's corporate website and related digital assets and platforms. This leader will build, own and execute the strategic roadmap for the corporate website, including the overall vision as it supports Jitterbit's business objectives.

Responsibilities
  • Oversee the overall strategy for web and related digital properties, particularly for key audiences including customers, prospects, partners, etc.
  • Implement strategies to map and grow key web KPIs, including traffic, sessions, lead conversion, SEO, AIO/GEO, etc.
  • Collaborate cross-functionally with internal leaders across sales, product, support and engineering teams
  • Manage multiple and/or concurrent creative, web and digital agencies
  • Drive web strategies as it relates to marketing campaigns, business announcements, product launches, competitive takeouts, etc.
  • Have overall responsibility of the website's content, presentation and usability in addition to overall administration of content management system (CMS) processes and technology
  • Manage project-planning processes (e.g., timelines, sprint planning, milestone tracking) in an agile environment or similar
  • Ability to do some light hands-on development and content entry within the CMS


Qualifications

  • Bachelor's degree in a related field
  • 10-plus years of proven success in owning web strategy within corporate or high-tech environments
  • Excellent leadership, organizational and strategic planning skills
  • Demonstrated understanding of web-related usability and accessibility standards
  • Proven experience of web technologies, standards, tools, services and applications
  • Experience soliciting user, customer (installed base), partner and industry feedback
  • Awareness of legislative requirements (e.g., Disability Discrimination, Data Protection, GDPR, CCPA/CIPA, and Freedom of Information)
  • Proven understanding of federated search capabilities across multiple content sources
  • Experience with analytical methods for data collection, analysis and application of results for the purpose of measuring and reporting business KPIs
  • Strong cross-group communication and negotiation skills
  • Strong knowledge in the areas of web localization and accessibility
  • Detail-oriented and results-driven with a track record of managing large-scale projects to completion on time
  • Ability to implement change management and communication plans
  • Excellent written and verbal communication skills
  • Experience and comfort presenting to senior and extended leadership teams


Desirable Education & Experience

  • Experience in working with agile processes, tools and teams
  • Experience with WordPress or similar CMS platforms
  • Experience with Figma a plus
  • Experience in SaaS, AI, tech and B2B a plus


Additional Information

What You'll Get:
  • Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
  • Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
  • Career development and mentorship
  • A flexible, remote-friendly company with personality and heart


The base salary range for this position is $170,000- $190,000. The actual base pay offered will depend on the successful candidate's geographic location, as well as their relevant skills, experience, and the internal leveling determined during the interview process. In addition to base salary, this role is eligible for Benefits.

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About Jitterbit

Jitterbit is a privately held software company that provides integration solutions for cloud-based applications, on-premises applications, and legacy systems. The company's products include Jitterbit Harmony, a cloud-based integration platform as a service (iPaaS) that enables businesses to connect applications, data, and devices; and Jitterbit Studio, an on-premises integration solution that enables businesses to design, deploy, and manage integrations between applications and data sources. Jitterbit serves customers in various industries, including healthcare, financial services, retail, and manufacturing.
Learn more about Jitterbit
Size
200 employees
Industry
Founded
2005

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