Richemont

Director, VM Strategy & Performance

Richemont$170K — $190K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of progressive experience in leadership roles.
  • Minimum of 5 years in a Visual Merchandising or Marketing role.
  • Demonstrated strategic acumen and proactive problem-solving skills.
  • Exceptional verbal and written communication abilities.
  • Strong organizational and multi-tasking skills with a focus on process optimization.
  • Maintains confidentiality and professionalism at all times.
  • Advanced proficiency in Microsoft Office Suite and communication tools.

Responsibilities

  • Translate enterprise visual strategy into actionable merchandising plans.
  • Collaborate with the Marketing department to align visual merchandising with business goals.
  • Serve as the primary liaison for cross-functional teams including Marketing and Supply Chain.
  • Lead regular alignment meetings to prioritize strategic investments.
  • Conduct ongoing analysis of visual merchandising performance and initiatives.
  • Track and evaluate key performance indicators for visual strategies.
  • Partner with Supply Chain to optimize product stock strategies for visual storytelling.

Benefits

  • Opportunities for professional development and career advancement.
  • Access to a creative and dynamic work environment.
  • Potential participation in innovative pilot programs and testing initiatives.
  • Engagement with cross-functional teams enhancing collaborative skills.
Full Job Description
The Director of VM Strategy & Performance role focuses on translating enterprise visual strategy into actionable Visual Merchandising plans, leading cross-functional initiatives, rigorously monitoring performance, and ensuring visual investments align with business priorities to drive sales and client engagement.

Key Responsibilities

Strategic Leadership & Planning
  • Work with Marketing department to execute comprehensive visual merchandising strategies aligned with overall business objectives, brand vision, and market trends.
  • Work with AVP, Visual Merchandising in translating high-level strategy into detailed, actionable plans, roadmaps, and timelines.


Cross-Functional Collaboration & Stakeholder Management
  • Serve as the primary point of contact for Marketing, VM, Supply Chain, and other cross-functional teams.
  • Lead bi-weekly alignment meetings to ensure key investments in relevant products, campaigns, and initiatives are selected and prioritized based on strategy, performance data, and business needs.


Performance Analysis & Optimization
  • Conduct in-depth analysis and ongoing monitoring of VM strategies and initiatives.
  • Track key performance indicators (KPIs) such as sales lift, conversion rates, foot traffic impact, inventory turnover, and customer engagement metrics.
  • Identify opportunities for improvement and recommend data-driven adjustments to maximize ROI.


Product Stock Strategy & Optimization
  • Partner cross-functionally with Supply Chain to shape product stock strategies that support business priorities and client engagement.
  • Ensure key products are positioned in the right locations to support VM storytelling, client trends & commercial & E-Commerce opportunities.
  • Proactively assess product availability, boutique-level stock needs, and emerging business opportunities to inform agile marketing and visual merchandising strategies.


Pilot Programs & Testing
  • Partner with AVP, VM in planning and evaluation for pilot programs, in-store tests, and new concept rollouts.
  • Define success metrics upfront, analyze results, and scale winning initiatives while sunsetting underperforming ones.


Reporting & Executive Communication
  • Prepare clear, insightful reports and presentations on VM initiatives, performance outcomes, and strategic recommendations.
  • Present updates to AVP Visual Merchandising, highlighting insights, risks, and opportunities.


Qualifications:
  • Experience: 10+ years of progressive experience in leading teams and leading leaders.
  • Preferred a min of 5 years in Visual Merchandising or Marketing performance based role.
  • Strategic Acumen & Proactivity: Demonstrated ability to proactively identify solutions, and manage complex situations with a strategic mindset and exceptional attention to detail.
  • Communication & Interpersonal Skills: Exceptional verbal and written communication skills, with the ability to interact confidently and effectively with diverse stakeholders.
  • Organizational & Process Excellence: Exceptional organizational, prioritization, and multi-tasking abilities, with a proven track record of developing and implementing productive ways of working to optimize workflow.
  • Discretion & Professionalism: confidentiality, integrity, and professionalism, consistently upholding the highest ethical standards.
  • Technical Proficiency: Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams) and other relevant communication tools.


Salary Range: $170,000-$190,000

#Richemont #WeCraftTheFuture

About Richemont

Compagnie Financière Richemont SA, also known as Richemont, is a Switzerland-based luxury goods holding company founded in 1988 by South African businessman Johann Rupert. Through its various subsidiaries, Richemont designs, manufactures, distributes, and sells premium jewelry, watches, leather goods, writing instruments, firearms, clothing, and accessories. The company's portfolio includes several of the world's most prestigious luxury brands, including Cartier, Van Cleef & Arpels, Montblanc, and Dunhill. Richemont is listed on the SIX Swiss Exchange and the JSE Limited under the symbol 'CFR'.
Learn more about Richemont
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28,900 employees
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