GSK

Director, USMA Congress & Events Operations

GSK • $170K — $283K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, life sciences, healthcare management, communications, or related field.
  • 5+ years' experience in the pharmaceutical, biotechnology, or healthcare events sector.
  • 3+ years' direct experience managing medical congresses, scientific meetings, or complex events.
  • Strong project management experience with a track record of delivering events on time and on budget.
  • Experience managing external vendors, contracts, and logistics for live and hybrid events.
  • Comfortable working in a regulated environment and ensuring compliance with medical and legal standards.

Responsibilities

  • Own the end-to-end planning, execution, and evaluation of prioritized US Medical Affairs congresses and events.
  • Lead cross-functional congress teams and serve as the primary US Medical Affairs point of contact for stakeholders, internal partners, and vendors.
  • Partner with stakeholders to identify content, engagement, and experience requirements, then drive collaboration across internal teams and vendor partners.
  • Drive organizational alignment on congress strategies, prioritization approaches, resource plans, and success measures aligned to organizational objectives.
  • Manage budgets, contracts, vendor relationships, risk mitigation, contingency planning, and onsite event operations to ensure seamless execution.
  • Provide clear, timely communications to stakeholders to ensure visibility to important information, awareness of deadlines and understanding of actions required.
  • Analyze event performance, spending, and stakeholder feedback to measure impact, communicate outcomes, and inform future planning.

Benefits

  • Health care and other insurance benefits for employee and family.
  • Retirement benefits.
  • Paid holidays and vacation.
  • Paid caregiver/parental and medical leave.
Full Job Description
Position Summary
You will lead the planning and delivery of high-impact medical congresses and events for US Medical Affairs, primarily supporting Oncology with the potential to expand into other therapeutic areas. You will work across teams including Global Medical, Field Medical, compliance, communications, and commercial partners. This role requires strong project leadership, stakeholder management, and operational excellence to deliver compliant and engaging healthcare professional experiences. We value clear planners who balance strategy and execution, manage risk, build strong vendor relationships, and drive measurable scientific impact. This role offers growth through leading complex programs, shaping event strategy, and influencing how we communicate science to healthcare professionals.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
Responsibilities

  • Own the end-to-end planning, execution, and evaluation of prioritized US Medical Affairs congresses and events.
  • Lead cross-functional congress teams and serve as the primary US Medical Affairs point of contact for stakeholders, internal partners, and vendors.
  • Partner with stakeholders to identify content, engagement, and experience requirements, then drive collaboration across internal teams and vendor partners to deliver engaging, compliant scientific and educational experiences.
  • Drive organizational alignment on congress strategies, prioritization approaches, resource plans, and success measures aligned to organizational objectives.
  • Manage budgets, contracts, vendor relationships, risk mitigation, contingency planning, and onsite event operations to ensure seamless execution.
  • Provide clear, timely communications to stakeholders to ensure visibility to important information, awareness of deadlines and understanding of actions required.
  • Establish and continuously improve playbooks, tools, processes, and operational standards that enable scalable and compliant event delivery.
  • Ensure all activities, materials, and event operations meet medical, legal, regulatory, and company requirements and are audit ready.
  • Analyze event performance, spending, and stakeholder feedback to measure impact, communicate outcomes, and inform future planning.


Why You?
We want teammates who are practical, curious, and collaborative. You will find opportunities to stretch into broader medical operations and strategy. This role is home-based and travel up to 50% may be required for event support.

Basic Qualifications:
We are seeking professionals with the following required skills and qualifications to help us achieve our goals
  • Bachelor's degree in business, life sciences, healthcare management, communications, or related field.
  • 5+ years' experience in the pharmaceutical, biotechnology, or healthcare events sector.
  • 3+ years' direct experience managing medical congresses, scientific meetings, or complex events.
  • Strong project management experience with a track record of delivering events on time and on budget.
  • Experience managing external vendors, contracts, and logistics for live and hybrid events.
  • Comfortable working in a regulated environment and ensuring compliance with medical and legal standards.


Preferred Qualifications:
If you have the following characteristics, it would be a plus
  • Advanced degree (MBA, MHA, MS, or related) or equivalent professional certifications.
  • 5+ years leading large congress portfolios or enterprise-level event programs.
  • Experience creating playbooks, SOPs, and governance frameworks for repeatable execution.
  • Proficiency with event management platforms, registration systems, and virtual event tools.
  • Strong analytical skills and experience presenting impact metrics and executive summaries.
  • Proven ability to influence without authority and build productive cross-functional relationships.
    How to apply
    If this role aligns with your experience and career goals, we encourage you to apply. Tell us how your background will help us deliver meaningful scientific engagement and better outcomes for patients. We look forward to hearing from you.

#LI-GSK

Skills
Digital Fluency, Enterprise Thinking, External Stakeholder Management, High Impact Communication, Launch Excellence, Patient Impact

The US annual base salary for new hires in this position ranges from $170,250 to $283,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate's skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

About GSK

GSK is a British multinational pharmaceutical company that specializes in researching, developing, and manufacturing a wide range of prescription drugs and vaccines. The company was founded in 2000 through the merger of Glaxo Wellcome and SmithKline Beecham. GSK's products are used to treat a variety of conditions including respiratory diseases, HIV/AIDS, and cancer. The company operates in over 150 countries and has a workforce of over 99,000 employees. GSK is headquartered in Brentford, England and is listed on the London Stock Exchange and the New York Stock Exchange.
Learn more about GSK
Size
90,096 employees
Market Cap
$71.6 billion
Industry
Net Income
$5.7 billion
Founded
1929
5 Year Trend
+4.1%
Revenue
$34 billion
NASDAQ

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