In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.About the Position The Golden State Warriors are looking for an innovative sales and service leader to lead our Ticketing team. In this role, you will mentor and develop a growing sales team and ensure pacing towards our goals. Additionally, you will generate and maximize ticket revenue, provide outstanding service, assist with the development and implementation of sales/service strategies, and build partnerships. This position reports to the Vice President, Ticket Sales & Services. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative, creativity and dedication! This is a full-time position based onsite in San Francisco, CA.
Key Responsibilities - Support and lead sales/service reps in their efforts to achieve sales goals
- Provide lead lists to sell season ticket and mini plan ticket packages
- Build positive relationships with current accounts and past ticket holders
- Provide new business leads and decipher ways to acquire leads for sales reps
- Distribute inbound leads through our website and main phone line
- Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales
- Provide exceptional customer service to all current and potential customers
- Work Warriors home games to overlook sales and service staffs
- Set up events to promote our team and market our current ticket packages
- Maintain sales and service goals outlined by the Vice President, Ticket Sales & Services
- Other duties as assigned
Required Experience & Skills - Bachelor's degree or equivalent work experience
- 7+ years in sales, preferably within the sports/entertainment industry
- 1-2 years of people management experience; sales and management experience with a proven track record in meeting quotas for an entire department
- Experience developing marketing plans, promotions, presentations, and proposals
- Proficiency in Microsoft Office Suite
- Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills
- Ability to build positive relationships with clients and peers at all levels within the organization
- Ability to prioritize and balance multiple projects in a fast-paced work environment
Time Commitment - Ability to work Warriors homes games (i.e., evenings, weekends, and holidays)
Compensation - $100,000 Per Year + Bonus (Approx. OTE: $170,000 Per Year)
- Comprehensive Medical, Dental and Vision benefits for employees and dependents
- Employer 401K match
- Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
- Warriors home tickets, team store discount and more!
