Director, Strategy & Operations

ShopMy

$200K — $230K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA or advanced degree preferred.
  • 8-10+ years of experience in management consulting, finance, or strategy & operations roles at a high-growth startup or SaaS company.
  • Proven track record of leading complex, cross-functional projects with measurable impact.
  • Strong analytical skills with a focus on data-driven decision-making.
  • Exceptional communication skills for presentations to C-suite executives and stakeholders.
  • Robust project management capabilities to navigate a dynamic environment.
  • Hands-on approach with willingness to dive into details.

Responsibilities

  • Lead the development and execution of company-wide strategic initiatives aligned with business goals.
  • Collaborate with senior leadership to tackle key business challenges and deliver data-driven insights.
  • Enhance business operations by developing and optimizing processes for scalable growth.
  • Identify opportunities through analysis and propose innovative solutions to drive results.
  • Own mission-critical projects from concept to implementation and performance evaluation.
  • Encourage cross-functional collaboration to ensure seamless execution of strategic initiatives.
  • Mentor team members and foster a culture of collaboration and continuous improvement.

Benefits

  • Medical & Dental Coverage at 70%
  • Equity in ShopMy
  • Flexible PTO
  • 14 weeks of parental leave
  • Wellness & Social Stipend
  • Technology Stipend
  • Learning & Development Stipend
  • 401k program with 3% automated contribution from ShopMy
  • Wellhub Membership
  • Company retreats
  • Opportunity to monetize your influence by building a ShopMy page
  • Birthday PTO
  • Brand new NYC HQ office
Full Job Description
About the role...

We are looking to add an exceptional and experienced leader to join our Strategy & Operations team as a Director. Reporting directly to the COO, this individual will be a driving force behind the company's most impactful initiatives. In this role, you will partner with senior leadership and cross-functional teams to tackle complex business challenges, develop and execute strategic plans, and oversee high-priority projects that enable scalable growth. If you are passionate about solving ambiguous problems, driving organizational change, and leading teams in a fast-paced environment, we want to hear from you!

Roles and responsibilities...
  • Lead High-Impact Initiatives: As a critical member of the Strategy & Operations team, you will own the development, execution, and success of company-wide strategic initiatives, ensuring alignment with business goals.
  • Partner with Leadership: Collaborate closely with ShopMy's senior leadership to address key business challenges, provide data-driven insights, and deliver actionable recommendations.
  • Drive Operational Excellence: Develop and optimize processes to enhance business operations, streamline workflows, and support scalable growth.
  • Strategic Problem-Solving: Identify areas of opportunity through in-depth analysis, validate hypotheses, and propose forward-thinking solutions to drive results.
  • Project Ownership: Take end-to-end ownership of mission-critical projects, from initial concept and planning to implementation and performance evaluation.
  • Foster Cross-Functional Collaboration: Partner with teams across the organization, ensuring seamless communication, alignment, and execution of strategic initiatives.
  • Mentor and Influence: Serve as a mentor to team members, fostering a culture of collaboration, innovation, and continuous improvement.

Our non-negotiables...
  • Bachelor's degree required; MBA or advanced degree preferred.
  • 8-10+ years of professional experience, including management consulting, finance, or strategy & operations roles at a high-growth startup or SaaS company.
  • Proven track record of successfully leading and executing complex, cross-functional projects with measurable impact.
  • Outstanding analytical skills and a data-driven approach, with expertise in translating insights into actionable strategies.
  • Exceptional communication and influence abilities, with experience presenting to C-suite executives and senior stakeholders.
  • Strong project management skills, with the ability to prioritize and execute multiple initiatives in a dynamic environment.
  • Hands-on mindset: you're willing to dive into the details and roll up your sleeves to get things done.
  • Proficient in Excel, PowerPoint, and Google Suite; knowledge of SQL or other data analysis tools is a plus.


In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.

New York Pay Range

$200,000-$230,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

ShopMy offers a bundle of benefits on top of being a great place to work.

Our teammates are provided benefits such as:
  • Medical & Dental Coverage at 70%
  • Equity in ShopMy
  • Flexible PTO
  • 14 weeks of parental leave
  • Wellness & Social Stipend
  • Technology Stipend
  • Learning & Development Stipend
  • 401k program (3% automated contribution from ShopMy!)
  • Wellhub Membership
  • Company retreats
  • Opportunity to monetize your influence- all employees build out a ShopMy page!
  • Birthday PTO
  • Brand new NYC HQ office

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