Director, Strategy & Operations - New Business

DoorDash

$197K — $290K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience, preferably in startups or as a founder.
  • Proficient in leveraging AI to solve complex problems.
  • Demonstrated history of driving significant company-wide impact.
  • Ability to thrive in fast-paced environments with a strong bias to action.
  • Excellent communication skills for articulating visions to diverse teams.
  • Strong leadership skills to attract and develop a world-class organization.

Responsibilities

  • Lead initiatives for emerging business lines from concept to scale.
  • Collaborate with R&D, product, and other teams to execute business strategies.
  • Drive high-impact results that propel DoorDash forward.
  • Actively participate in problem-solving regardless of scope or size.
  • Utilize AI to enhance operational efficiency and decision-making.
  • Build partnerships with cross-functional teams and external stakeholders.
  • Identify and solve critical challenges to foster growth.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness benefits and commuter benefits match.
  • Comprehensive medical, dental, and vision coverage.
  • Generous paid time off policy with sick leave provisions.
  • Disability and basic life insurance.
  • Family-forming assistance and mental health program.
Full Job Description
About the Role

You will lead frontier efforts across some of our newest and most ambitious emerging business lines. In this role, you will own end-to-end strategy and operational execution, helping take ideas from our R&D and 0-to-1 teams and scale them across the DoorDash ecosystem. This is a hands-on, individual-contributor role and no problem is too big or small to roll up your sleeves and jump into. You will work cross-functionally with R&D, product, finance, marketing, and business development teams to turn ambitious goals into high-impact results.

You will report into the VP of New Business Strategy & Operations.
You're excited about this opportunity because you will...
  • Invent the future of local commerce.
  • Own new business opportunities from 0-to-1 and 1-to-100.
  • Drive "visible from space" impact that takes DoorDash to new heights.
  • Operate as a hands-on owner leveraging AI as a force multiplier.
  • Work with a team of all-star operators.
  • Partner closely with cross-functional teams and external partners to bring new businesses to market.
  • Identify and solve the highest-leverage new problems to grow DoorDash.
We're excited about you because...
  • 10+ years of relevant experience, ideally with startup and/or founder experience.
  • AI-native problem solver - you're an early, heavy adopter of AI tools and use them to create clarity and focus in complex and ambiguous problem spaces.
  • Track record of impact - you've been in the trenches and have a proven track record of driving significant, company-wide impact.
  • Bias to action and agility - you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
  • Clarity of thought - you can articulate a clear vision to cross-functional partners.
  • Skilled executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
  • Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.

We expect this position to be filled by 8/24/26.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$197,200-$290,000 USD

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