Enigma Technologies

Director, Strategic Accounts

Enigma Technologies$150K — $175K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-4 years in consulting or financial services
  • Experience with large client engagements
  • Strong analytical and problem-solving capabilities
  • Familiar with Python and SQL for data analysis
  • Excellent communication skills, especially with C-level executives
  • Ability to navigate complex organizations and build relationships
  • Driven by customer empathy and strategic thinking

Responsibilities

  • Own customer success for retention and expansion
  • Develop trusted advisor relationships with C-suite stakeholders
  • Design and execute customer success plans
  • Lead complex customer implementations
  • Guide embedding of Enigma data into customer workflows
  • Partner with teams to inform product roadmap
  • Gather customer feedback for go-to-market strategy

Benefits

  • Equity options available for all employees
  • Inclusive workplace fostering diversity
  • Commitment to employee growth and development
  • Collaboration in a driven, curious team culture
  • Focus on engineering deeper understanding through data
Full Job Description
The Opportunity

You'll operate as a strategic partner to C-suite stakeholders, applying structured problem-solving to complex business challenges and translating customer needs into product and go-to-market impact.
What You'll Do
  • Own client outcomes end-to-end. Lead the full lifecycle of our highest-value accounts, from onboarding through retention and expansion with direct accountability for revenue growth and renewal targets.
  • Serve as a strategic advisor. Build trusted relationships with C-suite and senior stakeholders, diagnose their most pressing business challenges, and develop tailored strategies for embedding Enigma data into their workflows and decision-making.
  • Drive expansion and commercial growth. Identify upsell and cross-sell opportunities, build business cases, and partner with Sales to close expansion deals.
  • Shape product and GTM strategy. Synthesize customer feedback and market signals to influence Enigma's product roadmap and go-to-market positioning. You'll have a seat at the table.
  • Lead complex engagements. Design and execute client strategy plans, lead implementation initiatives, and coordinate cross-functional teams (Product, Engineering, Sales) to deliver results.
Who You Are
  • 3-5 years of experience at a top-tier consulting firm (MBA or equivalent), investment bank, or high-growth technology company, ideally with client-facing or commercial responsibilities.
  • Structured thinker. You break down ambiguous problems, develop actionable strategies, and drive execution with rigor.
  • Commercially minded. You understand how to build and defend revenue, and you're energized by owning a number.
  • Executive presence. You're comfortable presenting to C-level audiences and navigating complex organizational dynamics.
  • Analytically strong. You're fluent in data, comfortable with SQL and Python, and experienced using data to build narratives and drive decisions.
What Makes This Role Exciting?
  • Ownership with real stakes. You'll have direct influence on Enigma's largest revenue relationships and the company's growth trajectory.
  • Strategic scope. Solve complex problems for industry-leading companies while shaping how Enigma builds and sells its products.
  • Category-defining product. Enigma's unified business identity graph is transforming how companies prospect, onboard, and manage risk and you'll be at the center of that.
Bonus Points If You
  • Experience in financial services, fintech, payments, or data/SaaS
  • Familiarity with data products, APIs, business intelligence tools, or ML concepts
  • Track record of managing strategic and high value client relationships


Salary Range: $150,000-$175,000, plus commission incentive package.

A note on salary ranges: we pride ourselves on paying competitively for our size and industry. Salary is one piece of a total Enigma compensation package that includes additional benefits and opportunities. All of our compensation packages include equity because we believe 100% of Enigma employees should have the option to purchase ownership in the company and benefit from the value we're creating together.

About Enigma Technologies

Enigma Technologies is a data management and intelligence company that provides businesses with the tools to interpret and analyze complex data sets. The company's platform allows users to integrate, clean, and analyze data from a variety of sources, including public records, social media, and internal databases. Enigma's clients include Fortune 500 companies, government agencies, and non-profit organizations. The company was founded in 2011 and is headquartered in New York City.
Learn more about Enigma Technologies
Size
100 employees
Industry
Founded
2011

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