Crane Worldwide Logistics

Director Strategic Account Operations

Crane Worldwide Logistics • $100K — $130K *
Houston, TX 77084In-Person
Transportation
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration or related field
  • 7-10 years of experience in logistics/freight forwarding
  • 5+ years of supervisory or management experience
  • 6-8 years of industry experience
  • Strong marketing and sales strategy development experience

Responsibilities

  • Lead and manage operations to meet client service agreements
  • Oversee profit and loss accountability for the assigned account
  • Maximize profitability through superior customer service and communication
  • Approve financial applications and reports as directed by the Regional Vice President
  • Manage revenue and expenses within budget constraints
  • Oversee financial aspects including invoice management and budget preparation
  • Review operating budgets and ensure compliance with contracts

Benefits

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off (17 days)
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for job-related education
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time
  • Employee Discounts
  • Wellness Incentives up to $100 per year
Full Job Description
ESSENTIAL JOB FUNCTIONS:

  • Leads, directs and manages operations for account to ensure that the operations staff executes service agreements at or above the client's standards
  • Assumes full profit and loss accountability for assigned account, including maintaining current book of business and expanding revenue opportunities
  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters
  • Approve all financial applications and reports and complete any ad hoc assignments designated by the Regional Vice President
  • Manage revenue and expenses to budget constraints
  • Manages the financial aspects of the account including invoice management, budget preparation and review, financial reporting and monitoring expenses
  • Reviews operating budgets for revenues and expenses and monitors compliance to contracts and provides strategic direction for account
  • Other duties as assigned


OTHER SKILLS and ABILITIES:

  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications
  • Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both clients and internal personnel
  • The ability to work in a fast-paced environment
  • Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization


EDUCATION and EXPERIENCE:

  • Bachelor's Degree in Business Administration or related field
  • 7 - 10 years of experience in the logistics/freight forwarding industry
  • 5 or more years of supervisory or management experience, 6 - 8 years industry experience required
  • Strong marketing and sales strategy development experience


PHYSICAL REQUIREMENTS:

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Walking within the warehouse and inspecting freight


  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates


Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Crane Worldwide Logistics

Crane Worldwide Logistics is a global logistics company that provides customized supply chain solutions to various industries. The company offers air freight, ocean freight, customs brokerage, warehousing and distribution, and other logistics services. Crane Worldwide Logistics operates in more than 120 locations across 30 countries. The company was founded in 2008 and is headquartered in Houston, Texas.
Learn more about Crane Worldwide Logistics
Size
2,500 employees
Industry
Transportation
Founded
2008
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Crane Worldwide Logistics

More Transportation Jobs

Find similar Director Strategic Account Operations jobs:

NationwideHouston, TX