H1

Director, Software Engineering

H1$190K — $265K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15 years of software engineering experience, including 3-5 years in leadership roles
  • Proven ownership of a SaaS product in complex data environments
  • Experience managing multiple product lines with effective prioritization
  • Strong backend engineering background, particularly with APIs and client integrations
  • Demonstrated capability in team building and fostering engineer development
  • Ability to communicate technical concepts to diverse stakeholders
  • Decisive with the ability to operate amid ambiguity
  • Preferred experience in healthcare, medical technology, or insurance

Responsibilities

  • Lead and develop a high-performing product engineering team through hiring and coaching
  • Collaborate with Product Management to co-own and drive the product roadmap
  • Establish and maintain technical direction and architectural standards
  • Ensure timely, high-quality releases that meet client SLAs
  • Manage engineering operations including sprint planning and incident reviews
  • Navigate competing priorities and make clear trade-offs across functions
  • Serve as a senior technical voice in cross-functional discussions while engaging with clients occasionally
  • Manage multiple product lines with clarity on prioritization

Benefits

  • Full suite of health insurance options and generous paid time off
  • Pre-planned company-wide wellness holidays
  • Retirement options
  • Health & charitable donation stipends
  • Impactful Business Resource Groups
  • Flexible work hours with opportunities for remote work
  • Engagement with leading biotech and life sciences companies in a meaningful industry
Full Job Description
WHAT YOU'LL DO AT H1

As a Director of Software Engineering at H1, you will own a high-impact product engineering domain and lead the team responsible for the client-facing products, integrations, and workflows within it. You will set the technical vision, build and develop your team, co-own the product roadmap with the PM, and serve as the trusted engineering voice across sales, customer success, and the broader organization. You will operate with real accountability; for delivery, for your people, and for the business outcomes that depend on your domain performing at its best.

You will:
- Lead, grow, and develop a high-performing product engineering team; hiring, coaching, performance management, and building a culture where engineers do their best work
- Partner with Product Management to co-own the roadmap, translating client needs and business priorities into a clear engineering strategy and delivery plan
- Set technical direction; architecture standards, agentic workflow practices, and the bar for what good looks like - while staying close enough to engage meaningfully in system design decisions with your team
- Own delivery accountability for your segment: on-time, high-quality releases that meet client SLAs
- Run the engineering operating rhythm, manage on-call schedules, sprint planning, triage outages, retrospectives, and incident reviews, with structure and consistency
- Manage competing priorities across Customer Support, sales, PM, and engineering, communicating tradeoffs clearly and making calls when the path isn't obvious
- Serve as the senior engineering voice in cross-functional conversations; occasionally engaging directly with clients as a subject matter expert, though your primary surface is internal
- Own multiple product lines simultaneously, bringing prioritization and clarity across a growing portfolio

ABOUT YOU

You are a seasoned engineering leader who has built and shipped SaaS products in complex data environments, and you know the difference between owning a product and managing a team that builds one. You take genuine pride in your people: you invest in them, challenge them, and measure your success by how they grow. You are comfortable at the intersection of engineering and business, equally capable of walking a client through how your product works and walking your engineers through a hard architectural tradeoff. You don't need to be writing code every day, but you stay close to the technology, you have a clear answer for how you use modern tooling and agentic workflows to stay effective, you understand how data moves through a system, and your engineers trust that when you weigh in on a technical decision, it's grounded in real understanding. You thrive in environments where priorities shift, ambiguity is constant, and the expectation is that you build the structure rather than wait for it. You are a clear communicator, a decisive decision-maker, and the kind of leader people point to when asked who made them better.

REQUIREMENTS

- 10-15 years of software engineering experience with 3-5 years leading teams with direct reports
- Proven track record owning a SaaS product end-to-end in a complex data environment, from technical architecture through client delivery and operations.
- Experience managing multiple product lines simultaneously with a clear approach to prioritization and keeping teams unblocked.
- Backend product engineering background: APIs, client-facing integrations, data-driven product surfaces, and visualization layers, this is not a data pipeline, infrastructure, or ML role.
- Track record of building and developing engineering teams; people who grew under your leadership.
- Able to articulate your agentic workflow and stay meaningfully close to the technology without coding daily; you can engage substantively in architecture and system design conversations with your team.
- Strong communicator across audiences; executives, sales leaders, engineers, and clients, and a trusted technical voice in commercial conversations
- Decisive under ambiguity; you own stakeholder relationships across CS, PM, sales, and engineering and communicate tradeoffs clearly
- Preferred: experience in healthcare, medical, or insurance/payer technology; strongly preferred for the Health Plans role

COMPENSATION

This role pays $190,000 to $265,000 per year, based on experience, in addition to stock options.

Anticipated role close date: 10/20/2026

H1 OFFERS

- Full suite of health insurance options, in addition to generous paid time off

- Pre-planned company-wide wellness holidays

- Retirement options

- Health & charitable donation stipends

- Impactful Business Resource Groups

- Flexible work hours & the opportunity to work from anywhere

- The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe

About H1

H1 Inc. is an American healthcare data technology company headquartered in New York City that provides services globally. The company's database is used by healthcare and pharmaceutical companies and related organizations to identify healthcare professionals to partner with on research in order to accelerate development of drugs and other treatments. The company has over 400 employees worldwide and about 100 clients including pharmaceutical companies Novartis and AstraZeneca as of November 2021.
Learn more about H1

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