Director, Security Operations

Minnesota United FC

$90K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in public safety, security, or law enforcement with leadership experience.
  • Stadium, sports, or public assembly venue experience preferred.
  • Strong understanding of public safety regulations and security best practices.
  • Proven proactive problem-solving and decision-making skills in dynamic settings.
  • Expertise in emergency management, crisis response, and security operations.
  • Excellent written and verbal communication skills for diverse interactions.
  • Bachelor's degree in a related field preferred.

Responsibilities

  • Lead the Security Operations team and oversee security strategy.
  • Direct 24/7 security operations to protect guests and assets.
  • Manage match day event security and respond to incidents.
  • Build partnerships with law enforcement and emergency agencies.
  • Oversee security at training facilities and enhance safety measures.
  • Coordinate security for team travel and related activities.
  • Manage security arrangements for high-profile individuals.

Benefits

  • Health coverage.
  • Retirement savings plans.
  • Paid time off.
  • Perks for personal and professional support.
Full Job Description
Position:

The Director, Security Operations is part of the Stadium Operations department for Minnesota United FC (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.

Position Summary:
The Director, Security Operations leads all security operations across Allianz Field and related properties including business office space and training facility. This role oversees 24/7 security services, directs match day event security operations, and drives initiatives that enhance the safety, security, and experience for employees, players and guests.

This full-time position is based at Allianz Field in St. Paul, MN, reporting to the General Manager, Allianz Field.

What You'll Do:
  • Lead the Security Operations team, including Security Managers and Supervisors, overseeing security strategy and operations across MNUFC properties.
  • Direct 24/7 security operations at Allianz Field, ensuring the safety of guests, employees, players, and club assets.
  • Lead match day and event security operations, including staffing, Event Command Center oversight, incident response, in coordination with third-party security partners.
  • Build and maintain strong partnerships with local law enforcement, fire departments, and emergency management agencies.
  • Oversee security operations at the club's training facility and identify opportunities to enhance player, staff, and facility safety.
  • Coordinate security planning and support for team travel, including stadiums, hotels, training sites, and other team-related activities.
  • Manage security arrangements for high-profile guests, executives, players, and visiting dignitaries.
  • Provide strategic oversight of security technology, access control systems, surveillance platforms, and related integrations.
  • Manage security service contracts, vendor relationships, and performance standards.
  • Lead emergency management, life safety, and business continuity programs, including planning, training, drills, and incident response.
  • Oversee security investigations involving club assets, facilities, employees, or events, ensuring timely resolution and documentation.
  • Develop and manage the annual security operations budget, including operating and capital requests.
  • Partner with Legal, Risk Management, Team Operations, Event Services, Fan Experience, Human Resources, and external stakeholders to strengthen safety, compliance, and risk mitigation efforts.

What You'll Bring:
  • 7+ years of progressive public safety, security, or law enforcement experience, including team leadership responsibilities.
  • Experience in a stadium, sports, entertainment, or other public assembly venue preferred.
  • Strong knowledge of federal, state, and local public safety regulations and security best practices.
  • Proven ability to anticipate challenges, solve problems proactively, and make sound decisions in dynamic environments.
  • Experience in emergency management, crisis response, investigations, security technology, life safety, risk management, and workforce scheduling.
  • Ability to manage multiple priorities, execute projects independently, and drive results with urgency and accountability.
  • Exceptional written and verbal communication skills with the ability to build trust across diverse stakeholders.
  • Strong organizational skills with the ability to manage deadlines and competing priorities.
  • Proficiency in Microsoft Office, including Word and Excel.
  • Bachelor's degree in Public Safety, Criminal Justice, Public Administration or other related field preferred.
  • Currently possess or eligible to obtain AED, first aid, CPR, and other related certificates.
  • Proficiency in Raven Controls Incident Management System or similar software preferred.

Requirements:
  • Ability to work flexible hours including evenings, weekends, holidays, and on-call as needed.
  • Ability to lift up to 50 pounds, stand for extended periods, and work outdoors in varying weather conditions.
  • Valid driver's license.
  • Ability to pass criminal background check.


Compensation & Benefits:

Minnesota United FC values the contributions of our team members and is committed to transparency in our compensation practices. The annual salary range for this (exempt) position is $90,000 - $110,000. We provide a competitive benefits package that includes health coverage, retirement savings plans, paid time off, and additional perks to support you both personally and professionally.

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