Genesys

Director, Sales, State & Local Government

Genesys$156K — $275K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing sales teams in technology sectors, preferably public sector
  • Strong negotiation skills with a history of successfully closing deals with senior executives
  • Proficient in strategic planning and tactical execution
  • Energetic and results-oriented team player capable of thriving in a fast-paced environment
  • Deep knowledge of the CCaaS, Digital, and AI market specific to government services
  • Bachelor's degree or equivalent relevant experience
  • Willingness to travel up to 50% of the time

Responsibilities

  • Lead and develop a high-performing sales team through recruitment, coaching, and strategic guidance
  • Cultivate an exceptional customer experience through effective sales cycles
  • Enhance sales pipeline by fostering relationships with existing and prospective clients
  • Execute strategies for acquiring new clients and expanding existing accounts
  • Engage in complex sales processes to deliver on revenue targets
  • Collaborate with executive stakeholders to align sales efforts with business objectives

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Telehealth services for convenient healthcare access
  • Flexible work arrangements, including remote work options
  • Opportunities for professional development and career advancement
  • Generous Open Time Off policy plus 10 paid holidays
  • 401(k) matching contributions
  • Assistance with adoption and fertility treatments
Full Job Description
Are you a sales leader who thrives on driving growth and developing your team? As the Director of Sales for the State & Local Government - East team, you will have the opportunity to develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client's customers. You will also have the opportunity to drive an outstanding company culture to support your team in their success.

We look for individuals who have a proven track record of overachieving and who like to WIN!

What do you need to have?

  • Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
  • Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
  • Ability and desire to participate in strategic and tactical planning for the team and region.
  • Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
  • Increase your pipeline with current customers and prospects.
  • Devise a strategy for New Logo, expansion and migration/evolution customers.
  • 10+ years relevant sales management experience (Cloud or SaaS based software sales preferred).
  • Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
  • Knowledge of the CCaaS, Digital, and AI market for State & Local Government.
  • BS or BA degree or equivalent work-related work experience.
  • Ability to travel up to 50%.


Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$156,800.00 - $275,800.00

Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments


Click here to view a summary overview of our Benefits.

Working at Genesys
  • AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:
  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

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Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys

Genesys is a cloud-based customer experience and call center solution provider. The company was founded in 1990 and is headquartered in Daly City, California. Genesys provides customer experience solutions that include contact center and workforce optimization software, as well as analytics and artificial intelligence capabilities. The company serves a variety of industries, including banking, healthcare, insurance, and telecommunications. Genesys has more than 10,000 customers in over 100 countries.
Learn more about Genesys
Size
5,000 employees
Industry
Founded
1990

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