Yext

Director, Sales Operations

Yext$129K — $263K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Sales Operations, Revenue Operations, Business Operations, or Strategy roles in high-growth/global organizations.
  • Experience at a senior level within Sales Operations or Strategy in global settings.
  • Proven ability to lead complex, cross-functional initiatives without direct authority.
  • Strong executive presence in supporting senior Sales leadership.
  • Deep analytical and strategic thinking skills with actionable insights.
  • Exceptional communication and stakeholder management skills.

Responsibilities

  • Plan and facilitate global Quarterly Business Reviews (QBRs).
  • Coordinate global account planning frameworks for consistency and rigor.
  • Serve as the liaison between Sales and Marketing for alignment on priorities.
  • Drive strategic alignment with Product on roadmap and enablement.
  • Partner with Partnerships leadership to define prioritization frameworks.
  • Represent Sales in enterprise technology programs.
  • Manage global sales communications strategy, ensuring clarity and alignment.
  • Establish scalable processes for tracking product feedback from Sales.

Benefits

  • Medical, dental, and vision benefits.
  • Life insurance coverage.
  • Short term and long-term disability.
  • 401(k) retirement plan.
  • Vacation and sick leave.
  • Potential for variable pay programs based on performance.
Full Job Description
The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.
This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.

What You'll Do
  • Plan and help facilitate global Quarterly Business Reviews (QBRs)
  • Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.
  • Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution.
  • Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization
  • Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.
  • Represent Sales in enterprise technology programs
  • Architect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment.
  • Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.
  • Support critical Sales and Customer Success initiatives
  • Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks

What You Have:
  • 10+ years experience in n Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations.
  • Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.
  • Demonstrated ability to lead complex, cross-functional initiatives without direct authority.
  • Strong executive presence with experience supporting senior Sales leadership.
  • Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
  • Exceptional communication and stakeholder management skills across technical and non-technical audiences.

#LI-BC1

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range

$129,600-$263,000 USD

About Yext

Yext is a software and technology services company that provides a cloud-based platform for managing digital knowledge and online presence. The company was founded in 2006 and is headquartered in New York, New York. Yext's platform is used by businesses to manage their online listings, reviews, and other information across multiple platforms and devices. The company has been recognized by Forbes as one of America's Most Promising Companies and by Deloitte as one of the fastest-growing technology companies in North America.
Learn more about Yext
Size
1,400 employees
Market Cap
$744.7 million
Industry
Net Income
-$94.6 million
Founded
2006
5 Year Trend
+25.7%
Revenue
$354.6 million
NASDAQ

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