Your mission

As a leader of a customer-facing team, you will be responsible for UiPath presales success within several industries, with a focus on Finance and Accounting, Supply Chain, Manufacturing, Retail, Energy, and Telecommunications, 'SUMMIT'. Your partnership with Sales Leadership will be essential for driving revenue through strategic management of opportunities within these specific industries. This role requires directing your team to ensure the alignment of our solution with the customer's business value, validating the technical feasibility with our robust platform, and providing operational guidance to steer customers on how to derive exceptional value. Additionally, your team will develop industry-specific solutions using UiPath and maintain vigorous relationships with diverse audiences, while also expertly handling any technical obstacles or issues that emerge during the sales cycle.

What you'll do at UiPath

• Drive strategy of the Summit team by partnering with respective leaders in Sales, Professional Services, Customer Success, and other sales support functions.
• Identify common high-value processes within the industry and mobilize the team to create plays, assets, and approaches to maximize impact in deal cycles.
• Lead team to drive end-to-end sales activities in deals and create strong value propositions.
• Consistently evolve talent of the team to be able to advance and grow deal cycles, continuously assessing the patterns of deals, and identifying ways for the team to address any bottlenecks.
• Empathize with every aspect of the customer experience, putting customers' needs first.
• Work with cross-functional teams to ensure delivery of strong, contextualized demos and powerful POCs.
• Address client concerns around technical capabilities, information security, operating model, program plan, resourcing, and platform architecture to ensure customer confidence and deal progression.
• Maintain high levels of customer engagement (including onsite meetings) with a focus on customer satisfaction and loyalty.
• Conduct workshops, business reviews, offer coaching, and proactively suggest solutions to common customer challenges.
• Engage in product release cycles to promote new releases and provide feedback on the product roadmap internally.
• Continually identify and develop new uses for UiPath that drive adoption and that align to customers' business needs and strategic goals.
• Proactively spot and correct any issues that could affect deal lifecycle.
• Coach customers to be product experts and enable their teams on UiPath best practices so they become increasingly self-sufficient.
• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Also, as an employee of UiPath you are required to comply at all times with UiPath's policies that were communicated to you from time to time and that are available on Inside UiPath.
• You will Collaborate with:
  
  • Your Sales lead to define and continuously refine the strategy for the organization.
  • The Industry SMEs to provide prescriptive guidance to our customers on the highest value locations for automation.
  • The Product team to ensure our platform is providing industry-specific solutions.
  • And of course, your SEs to run efficient and effective sales cycles.

What you'll bring to the team

• Experience collaborating with customers in at least one of the industries above, encompassing knowledge of prevalent systems and processes.
• Proven experience in leading and fostering a high-performing team towards success.
• Experience in a customer-facing, account management, or strategic consulting organization.
• Technical background with hands-on experience in digital technologies.
• Results-oriented and outcome-based mindset, highly organized and operational.
• Excellent verbal and written communication skills.
• Strong analytical skills and problem-solving mindset.
• Self-motivated, proactive approach with innovative ideas to inspire customer loyalty and adoption.
• Strong communication and interpersonal skills with proven experience building strong internal and external relationships.
• Diplomacy, tact, and poise under pressure when working through customer issues.
• Team player attitude with the ability to work in a fast-paced environment.
• Ability to travel up to 25%.
• Candidates must be authorized to work in the United States for this role.

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Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.