Royal Bank of Canada

Director, Role Design and Execution (Advice Centre)

Royal Bank of Canada$120K — $150K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in strategy, management consulting or organizational design.
  • Proven track record in enterprise-scale strategic initiatives.
  • Exceptional analytical and strategic thinking skills.
  • Outstanding communication and storytelling abilities for executive audiences.
  • Experience leading through influence and managing ambiguity.
  • Familiarity with data and competitive research to develop business strategies.

Responsibilities

  • Define and execute long-term strategy for advisor channel roles.
  • Advise senior leaders on role strategy and workforce transformation.
  • Develop role architectures and career pathways to support business goals.
  • Lead cross-functional initiatives from strategy to execution.
  • Research industry trends and innovative workforce models for role design.
  • Use data and analytics to inform strategic recommendations.
  • Collaborate on opportunities for role alignment across distribution channels.

Benefits

  • Make a lasting impact on the advisor channel ecosystem.
  • Work in a dynamic and collaborative high-performing team.
  • Engage in challenging and meaningful work.
Full Job Description
Job Description

What is the opportunity?

This is a unique opportunity to shape the future of advisor roles across our Digital & Personal Distribution network. As the owner of advisor channel role strategy, you will define the future-state vision for how advisor roles evolve to meet changing client expectations, digital innovation, and business priorities. Working at the intersection of business strategy, workforce transformation, and organizational design, you will influence executive decisions and lead strategic initiatives that strengthen the advisor channel ecosystem and drive long-term business success.

What will you do?
  • Define and execute the long-term strategy and evolution of advisor channel roles, aligning role design with enterprise priorities, client expectations, and business objectives.
  • Serve as the strategic advisor to senior leaders on role strategy, workforce transformation, organizational design, and future workforce capabilities.
  • Develop role architectures, capability frameworks, career pathways, performance management frameworks, and incentive strategies that support organizational outcomes.
  • Lead cross-functional initiatives from strategy through execution by partnering with channel leadership, Human Resources, Compensation, Learning, Analytics, Digital, and Transformation teams.
  • Research emerging industry trends, competitive practices, and innovative workforce models to inform future role strategy and design.
  • Leverage data, analytics, and business insights to identify opportunities and develop evidence-based strategic recommendations.
  • Collaborate across distribution channels to identify opportunities for role alignment, simplification, and scalable design.
  • Influence organizational direction by translating complex business challenges into practical, future-ready workforce strategies.


What do you need to succeed?

Must have:
  • 5+ years of progressive experience in strategy, management consulting, organizational design, workforce transformation, operating model design, or a related discipline.
  • Demonstrated success leading enterprise-scale strategic initiatives that influence business performance, workforce effectiveness, and client outcomes.
  • Exceptional strategic thinking, analytical, and problem-solving capabilities with the ability to translate insights into actionable strategies.
  • Outstanding executive communication, storytelling, and stakeholder management skills, with experience influencing senior leadership and building alignment across complex organizations.
  • Proven ability to lead through influence, navigate ambiguity, and drive transformational change across multiple stakeholder groups.
  • Experience using data, market research, and competitive benchmarking to develop strategic recommendations and future-state business models.


Nice to have:
  • Experience within financial services, banking, wealth management, insurance, or another highly regulated industry.
  • Experience supporting advisor, sales, service, or other client-facing distribution channels.
  • Background in customer experience strategy, digital transformation, or enterprise strategy.
  • Experience designing performance frameworks, incentive models, workforce capability strategies, or organizational structures.


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work


Job Skills
Adaptability, Change Management, Communication, Creativity, Cross-Functional Teamwork, Cross-Team Collaboration, Facilitating Discussions, Financial Acumen, Leadership, Organizational Strategy, Personal Initiative, Prioritization, Program Leadership, Strategic Initiative, Strategic Thinking, Strategy Development, Technology Transformation, Unlock the Potential of Our People (Inactive), Written Communication

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-30

Application Deadline:

2026-07-14
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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