Full Job Description
Our Small Commercial Sales department is seeking a Regional Sales Director to join our growing team in our CA and NPAC Region. This position is located in California.
Position summary:
Responsible for driving the conversion of agents to partners through execution of Small Commercial key initiatives in collaboration with Underwriting and Regional Field Leadership by directing and coaching of Small Commercial Sales Managers and owning/developing the small commercial business strategies for assigned regions.
This is a Full-time, Exempt role. This position is hybrid or remote.
Responsibilities/Essential Functions:
37 10+ years proven sales and sales management track record in small commercial insurance or financial services environment. 37Advanced sales and marketing skills; proven track record for developing new business & talent. 37Displays exceptional Mentoring and training skills to new and established SCSM's and ARSD's for onboarding and development. Leads and mentors their region and local enterprise strategic execution. Works with SCSMs to develop territory business plans. 37Excellent communication skills essential; effective face-to face interactions and presentations to groups, as well as strong phone skills, sound written communications including impeccable follow through. 37Professional designation such as CPCU, CIC, etc. Preferred. 37Bachelor's Degree. 37Promote collaboration with our agents to develop fast, flexible, and custom-tailored solutions designed to meet the unique insurance needs for our Small Commercial Clients. 37Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management to deepen relationships. 37Develop Small Commercial Sales Managers competencies to achieve higher performance - Institutionalize sales drill. 37Conduct competency assessments, provide RVP insight into SCSM's' performance, consult on performance management. 37Work with SCSMs to develop territory business plans. 37Coach SCSMs on day-to-day sales activities 37Liaison with Small CL HO for product/service enhancements 37
Key Measures of Success:
37Achievement of Small CL regional objectives: Small CL NB premium, Total written premium, Book role/thins transfer metrics, Agency management metrics (new appointments, terminations, development, etc.), Service Center Premium, Quality metrics, Small Commercial Business Priorities 37Responsible for driving regional objectives through collaboration the small commercial business, RVP's/RE's and other key franchise stakeholders across the region. Enhance broader enterprise engagement and influence of other business unit leadership. 37Evaluates territory needs including talent growth potential and roadmap. Maintaining strategic view on performance management issues. 37Exercises broad independent judgment to determine method for issue resolution. Tackles complex issues in creative ways while collaborating with others. Problem solving requires originality and ingenuity using knowledge gained during sales career. Applies knowledge of Hanover's business strategies to proactively anticipate business needs based on industry trends. 37Incorporate partnership strategy, small commercial business strategies, and strong knowledge of the small commercial marketplace and agents into effective sales management. Mastery of sales and marketing techniques, expert influencing and negotiating skills to drive sales goals. Leads others through example and supports the organization in building these capabilities. 37Management and mentoring of Small Commercial Sales managers as measured through feedback from agents, regional field leadership and overall regional book of business success. 37
Position Requirements:
37Strategic Partnering - Creates collaborative, productive partnerships with key stakeholders such as Senior Leadership, Agents, Underwriting, State Management, Actuarial, Operations, Marketing, Claims, Loss Control, and other key functions to establish strategies that will achieve overall company goals. 37Excels at assessing opportunities. Works closely with team on process and expectations. 37Provides competitive intel and local market knowledge to state management in an effort to assist in developing and advancing our state strategy. Ensure team understands and executes to that strategy. Coaches supporting messaging and monitors execution. 37Excels at working with team on dissection of account opportunities and coaching importance of pipelining discipline.37Ability to collaborate with and influence, particularly with senior level field leadership, as this role will be working across multiple branches and/or regions 37Ability to effectively manage 8-10 salespeople and balance multiple sales priorities in a dynamic and very fast-paced environment 37Excellent communication; effective face-to-face interactions and presentations to groups, as well as strong phone skills and sound written communications, including impeccable follow-through. 37Passion for driving actions and achieving results, with a competitive spirit of winning and an orientation towards achievement. 37Knowledge of Salesforce.com is a plus. 37Strategic Partnering - Creates collaborative, productive partnerships with key stakeholders such as management, agents, Underwriting, Actuarial, Operations, Marketing, Claims, Loss Control, vendors and other key functions to establish strategies that will achieve overall company goals.37Project/Program Management - Understands the principles, theories, practices, and techniques involved in planning, managing, and implementing projects and programs. 37
CAREER DEVELOPMENT:
It's not just a job, it's a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you - at every level - to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you'll enjoy what you do and have the support you need to succeed.
Benefits include:
37Medical, dental, vision, life, and disability insurance37401K with a company match37Tuition reimbursement37PTO37Company paid holidays37Flexible work arrangements37Cultural Awareness Day in support of IDE37On-site medical/wellness center (Worcester only)37Click here for the full list of Benefits
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.