Flex

Director, Quality

Flex$125K — $150K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or equivalent experience; Master's or MBA preferred.
  • Minimum of 8 years of management experience in quality assurance.
  • Mastery of functional knowledge and understanding of regulatory standards.
  • Proficient in project management skills and training others in leadership roles.
  • Strong analytical, persuasive communication, and presentation capabilities.

Responsibilities

  • Survey and evaluate current and prospective vendors.
  • Prepare and implement quality assurance policies and procedures.
  • Review discrepancy reports and implement corrective actions.
  • Maintain customer communication to ensure their needs are met.
  • Conduct staff presentations as needed.
  • Establish quality assurance goals and action plans.
  • Collaborate with top management to formulate company policies and fiscal budgets.

Benefits

  • Full range of medical, dental, and vision plans.
  • Life insurance coverage.
  • Short-term and long-term disability support.
  • Matching contributions to a 401(k) plan.
  • Vacation and paid sick time available.
  • Tuition reimbursement for professional development.
Full Job Description

Job Summary

The Quality Director will be based in Austin, TX reporting to VP of Operations.

The Quality Director role will be responsible for developing, implementing and coordinating product quality assurance program(s) to prevent or eliminate defects in new or existing products through the development and management of people and processes.

What a typical day looks like:

  • Surveys and evaluates future and current vendors
  • Prepares and implements QA Policies and Procedures
  • Reviews discrepancy reports and implements corrective actions
  • Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded
  • Conducts presentations to staff as required
  • Establishes QA aims and creates plan of action
  • Discuss with top management personnel in formulating and establishing company policies,
    • operating procedures and goals
  • Evaluates content of reports from product assurance program department heads and confers with top
    • management in formulating fiscal budget for product assurance program
  • Confers with engineering about quality assurance of new products designed and manufactured

The experience we’re looking to add to our team:

  • Typically requires a bachelor’s degree in a related field or equivalent experience and training plus a minimum of 8 years of management experience. A Master’s or MBA degree is preferred.
  • Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses. Must have knowledge of relevant regulatory standards and applicable regulations.
  • Demonstrated skills in project management and ability to train others to lead projects. International travel may be required.
  • Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
  • Ability to work with mathematical concepts such as probability and statistical inference to practical situations.
  • Ability to think strategically, define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

What you'll receive for the great work you provide:

  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 09-11-2026 Job Posting End Date Job CategoryQuality

Is Sponsorship Available?

No

About Flex

Flex Ltd. is an American Singaporean-domiciled multinational electronics contract manufacturer. It is the third largest global electronics manufacturing services (EMS), original design manufacturer (ODM) company by revenue, behind only Pegatron for what concerns original equipment manufacturers. Flex has manufacturing operations in over 30 countries, totaling approximately 200,000 employees.
Learn more about Flex
Size
172,648 employees
Market Cap
$9.7 billion
Industry
Net Income
$421 million
Founded
2016
5 Year Trend
+1.8%
Revenue
$23.3 billion
NASDAQ

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