Brookfield Properties

Director, Property Operations

Brookfield Properties$130K — $150K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in commercial property management/building operations
  • Preferred university education or equivalent work experience
  • Intermediate skills in MS Office
  • Required knowledge of financial analysis
  • Excellent verbal and written communication skills
  • Ability to prioritize, multi-task, and problem-solve
  • Self-motivated with strong attention to detail

Responsibilities

  • Provide strategic oversight to third-party management teams for operational excellence
  • Serve as the primary liaison across various departments for seamless operations
  • Enhance tenant relationships to boost satisfaction and retention
  • Collaborate with operations teams to implement best practices
  • Support regional property initiatives, including budgeting and forecasting
  • Oversee capital expenditures and operational projects in collaboration with other teams
  • Participate in operational due diligence for potential acquisitions

Benefits

  • Group RRSP and tuition reimbursement
  • Summer Fridays and paid maternity leave
  • Generous employee referral program
  • Career development opportunities through internal advancement
  • Inclusive and collaborative work environment
Full Job Description

Location

Brookfield Place - 181 Bay Street

Job Description

We are seeking a new Director, Property Operations to join Brookfield Properties’ Asset Management department in Toronto, ON. As a Brookfield Properties ambassador, you are responsible for delivering best-in-class property operations and cultivating strategic relationships with tenants and property management teams across our Toronto portfolio. This role ensures exceptional service delivery through close oversight of third-party property management and operations teams, while acting as a key liaison across internal service lines to drive operational excellence, responsiveness, and continuous improvement.

In this role, you will play a key role in inspiring change and continual improvement. If you are committed to excellence and ready to contribute to a dynamic culture, we would love to meet you.

Role & Responsibilities:
  • Provide oversight and strategic direction to third-party property management and operations teams across the portfolio, ensuring best-in-class service delivery and operational performance

  • Act as the primary liaison between Asset Management, Leasing, Legal, Construction, Marketing, Accounting, and third-party property management teams to ensure seamless day-to-day operations, proactive problem-solving, and effective communication, including regular recommendations and presentations to Asset Management

  • Strengthen direct tenant relationships in partnership with the property management team, driving tenant satisfaction, retention, and long-term value creation

  • Collaborate with the North American Operations team to support and implement BP operational initiatives across the Toronto portfolio

  • Support the Asset Management team on regional property initiatives, including co-owner relations, budgeting, capital forecasting and operational challenges.

  • Liaise with Construction and Leasing teams to execute capital expenditures, oversee operational projects, and provide strategic support throughout the leasing process

  • Assisting the Asset Management Team on various regional property initiatives, including tenant & co-owner relations, capital expenditures, operational challenges and business plan

  • Participate in operational due diligence and reviews for prospective office property acquisitions across Eastern Canada

  • Maintain a strong Brookfield Properties presence in external industry associations, including, but not limited to BOMA and CREW


Your Qualifications:
  • Minimum 5 years of commercial property management and/or building operations experience

  • University education preferred, or similar work experience required

  • Intermediate MS Office computer skills

  • Knowledge of financial analysis required

  • Strong verbal and written English language communication with excellent interpersonal skills

  • Ability to prioritize, multi-task, problem-solve and be organized

  • Outgoing, confident, and self-motivated professional with a strong attention to detail

  • Exceptional customer service and a collaborative team-oriented approach

  • Proactive self-starter, capable of working independently with minimal supervision while effectively managing tight deadlines


Your Career @ Brookfield Properties:

At Brookfield Properties, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people.

End your job search and find your career today, at Brookfield Properties.

Why Brookfield Properties?

We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee, you will enjoy many benefits such as Group RRSP, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks.

The expected salary range for this role is $130,000 – 150,000 annually (exempt). Final compensation offered will be determined based on several factors including but not limited to relevant experience, education, job-related skills, and internal equity.  

Position Opening Reason:

New Position

#BPCA

About Brookfield Properties

Brookfield Properties is a global real estate company that owns, develops, and manages premier properties in major cities around the world. The company's portfolio includes office, retail, multifamily, and industrial properties, as well as hospitality and entertainment venues. Brookfield Properties is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company is headquartered in New York City and has operations in North America, Europe, and Asia.
Learn more about Brookfield Properties
Size
2,000 employees
Industry

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