Royal Bank of Canada

Director, Program Manager

Royal Bank of Canada • $125K — $150K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 10+ years in program or portfolio management in regulated financial services
  • 5+ years in leadership over transformational and modernization initiatives
  • Expertise in settlement, clearing, or middle office operations preferred
  • Proven ability to establish governance frameworks and measure performance
  • Strong stakeholder management skills with experience in cross-functional alignment

Responsibilities

  • Establish governance frameworks for 60+ programs in settlement and collateral management
  • Own program metrics, KPIs, and dashboards; present portfolio health to senior leadership
  • Lead stakeholder engagement across operations, technology, and compliance teams
  • Build and mentor a high-performing team of program managers
  • Ensure portfolio alignment with regulatory requirements and maintain risk registers
  • Align technology roadmaps with strategic priorities and represent S&C in forums
  • Refine delivery best practices and provide guidance on resource allocation

Benefits

  • Opportunity to shape the future of clearing and settlement platforms
  • High visibility and influence across the organization
  • Challenging role addressing complex operational systems
  • Engagement with leadership and high-impact projects
  • Professional development and mentorship opportunities
Full Job Description
Job Description

What is the opportunity?

Lead a mission-critical program portfolio governing settlement, clearing, and middle office operations for RBC Capital Markets. You'll drive strategic technology transformation across collateral management, regulatory reporting, and clearing infrastructure-systems powering billions in daily transactions. This high-visibility role offers exceptional influence across the COO organization, technology leadership, and the bank's most complex operational systems. Shape the future of RBC's clearing and settlement platforms while directly impacting the efficiency and resilience of global capital markets operations. If you thrive on orchestrating complex portfolios, solving operational challenges at scale, and building high-performing teams, this is your opportunity to make lasting impact.

Principal responsibilities
  • Portfolio governance & strategy: Establish governance frameworks across 60+ programs in settlement, clearing, and collateral management. Define standards, gates, and escalation paths ensuring consistent delivery and alignment with enterprise roadmaps.
  • Performance measurement: Own program metrics, KPIs, and dashboards. Measure delivery velocity, budget adherence, and business value realization. Present portfolio health and ROI to senior leadership and the COO office.
  • Stakeholder engagement: Lead engagement with operations, technology, Risk, Compliance, and business stakeholders. Drive oversight of major initiatives including regulatory reporting modernization, collateral platform enhancements, and clearing infrastructure optimization.
  • Team leadership: Build and mentor a high-performing team of program managers and delivery leads. Foster accountability, continuous learning, and operational excellence.
  • Technology risk & compliance: Ensure portfolio alignment with regulatory requirements, cyber standards, and RBC risk frameworks. Coordinate with Risk and Compliance teams; maintain risk registers and drive mitigation.
  • Enterprise alignment: Align S&C technology roadmaps with T&O strategic priorities, including Helios adoption and cloud migration. Represent CBOS S&C in cross-functional forums.
  • Thought leadership: Refine delivery best practices and provide strategic guidance on portfolio prioritization, resource allocation, and capability building.


What do you need to succeed?

Must have:
  • 10+ years in program or portfolio management in complex, regulated financial services; 5+ years in leadership overseeing concurrent transformational, regulatory and modernization initiatives.
  • Financial industry experience must, Capital Markets experience; expertise in settlement, clearing, or middle office operations preferred.
  • Proven ability to establish governance frameworks, measure performance, and present insights to executive leadership.
  • Strong stakeholder management and facilitation skills; experience building alignment across operations, technology, risk, and executive teams.
  • Strategic mindset combined with operational rigor; ability to think systemically while executing with discipline and accountability.


Nice to have:
  • Experience enablement, or AI/ML rollouts.
  • Familiarity with settlement/clearing platforms (BPS/ADP, Impact, Summit, Murex, etc.).
  • Exposure to Agile at scale (SAFe, LeSS) and distributed global team management.


What you'll bring
  • Executive presence with ability to present confidently to C-suite and board-level stakeholders.
  • Data-driven mindset combined with uncompromising focus on delivery quality and on-time, on-budget execution.
  • Strong communication skills translating complex technical and operational challenges into clear narratives for diverse audiences.
  • Collaborative leadership building trust and influence across functions without direct authority.
  • Problem-solving orientation navigating ambiguity and competing priorities with pragmatism and transparency.


#LI-POST

Job Skills
Business Oriented, Communication, Decision Making, Long Term Planning, Organizational Change Management, Program Management, Resource Coordination, Results-Oriented, Team Management, Time Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-28

Application Deadline:

2026-08-28
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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