Director, Program Management (Commercial)

BetMGM

$155K — $206K *
US-Anywhere
+ 2 other locationsRemote
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in leadership roles within program, portfolio, or transformation functions in complex organizations.
  • Experience at the Director level or equivalent, with a history of delivering outcomes through other leaders.
  • Strong business acumen, particularly in marketing and revenue-generating initiatives.
  • Ability to influence senior stakeholders and manage trade-offs in matrixed environments.
  • Proven track record in building and leading high-performing teams.
  • Comfortable operating in ambiguity while focusing on strategic execution.
  • Expert knowledge of portfolio management frameworks and governance models.
  • Exceptional communication skills with a strong executive presence.

Responsibilities

  • Own overall health and outcomes of the Commercial portfolio, aligning work with enterprise strategy.
  • Partner with senior leaders to refine portfolio strategy and prioritization principles.
  • Guide decisions on funding, timing, and scope to maximize business impact.
  • Anticipate initiative impacts across various organizational functions.
  • Establish portfolio governance structures for transparency and confidence in decision-making.
  • Lead forums to align stakeholders and resolve project dependencies.
  • Serve as the escalation point for significant portfolio risks and delivery issues.
  • Review portfolio performance strategically, intervening to unblock challenges.

Benefits

  • Eligibility for participation in a performance-based bonus plan.
  • Legal authorization required to work in the U.S. without support for immigration sponsorship.
  • Compliance with state gaming regulations and licensing requirements for employment.
Full Job Description
About the Role

The Director, Program Management (Commercial) is a senior leader within BetMGM's PMO, accountable for ensuring clarity, confidence, and predictable outcomes across the Commercial portfolioThis role exists to enable strong decision-making, align strategic intent to executable priorities, and ensure the business is investing its time, talent, and capital where it matters most.

Operating at an enterprise level, the Director partners closely with senior Commercial and Marketing leaders to shape portfolio direction, guide investment and sequencing decisions, and provide transparency into progress, risks, and trade-offs. Rather than managing day-to-day execution, this role leadsthrough Business Portfolio Managers and Project Managers, setting direction, reinforcing discipline, and intervening when scale, risk, or complexity require senior leadership.

This is an opportunity for a strategic PMO leader who thrives at the intersection of business strategy and execution enablement-someone motivated by building trust, enabling outcomes, and scaling impact through others.

Responsibilities

Portfolio Strategy, Alignment & Outcomes
  • Own accountability for the overall health and outcomes of the Commercial portfolio, ensuring work is aligned to enterprise strategy, prioritized against capacity, and sequenced intentionally.
  • Partner with senior Commercial and Marketing leaders to shape portfolio strategy, investment guardrails, and prioritization principles.
  • Guide portfolio-level trade-off decisions related to funding, timing, scope, and resourcing to maximize business impact.
  • Maintain an enterprise perspective on Commercial initiatives, anticipating impacts across Product, Engineering, Operations, Compliance, and Customer Experience.


Governance & Decision Enablement
  • Establish and lead portfolio governance structures that provide leaders with clarity, transparency, and confidence in decision-making.
  • Lead portfolio-level forums to drive alignment, resolve conflicts, and address cross-initiative dependencies.
  • Serve as the escalation point for material portfolio risks, delivery confidence concerns, or systemic constraints.
  • Ensure executive communications focus on insights, implications, and decisions, not activity-level reporting.


Leadership Through Business Portfolio Managers and Program Managers
  • Lead and develop Business Portfolio Managers by setting clear expectations for portfolio discipline, business partnership, and outcomes.
  • Empower Business Portfolio Managers to own day-to-day portfolio operations, including roadmap management, governance execution, and delivery health.
  • Review portfolio performance at a strategic level, intervening selectively to unblock challenges or elevate decisions.
  • Build a culture of accountability, trust, and continuous improvement across the Commercial PMO team.


Strategic Partnership & Influence
  • Act as a trusted advisor to executive stakeholders on delivery feasibility, prioritization, risk, and change impacts.
  • Influence cross-functional leaders to align on shared outcomes, trade-offs, and commitments without direct authority.
  • Provide clarity and direction during ambiguity, helping leaders navigate complexity with confidence.


PMO Strategy & Scale
  • Advance the PMO's mission as a connected, trusted partner to the business by strengthening portfolio alignment, transparency, and execution confidence.
  • Contribute to the evolution of scalable PMO operating models, governance standards, and ways of working.
  • Champion data-driven portfolio insights and outcome-focused success measures.
  • Partner with peer PMO leaders to ensure consistency, cohesion, and a "One PMO" culture across the organization.


Qualifications
  • 12+ years of experience in program, portfolio, or transformation leadership within complex, cross-functional organizations.
  • Proven experience operating at a Director or equivalent senior leadership level, delivering outcomes through other leaders and senior ICs.
  • Strong commercial and business acumen, with experience supporting Marketing, growth, or revenue-driving organizations.
  • Demonstrated ability to influence senior stakeholders, frame trade-offs, and guide decision-making in matrixed environments.
  • Experience building, coaching, and leading high-performing teams.
  • Ability to operate effectively in ambiguity, balancing strategic intent with execution realities.
  • Deep understanding of portfolio management, governance models, and delivery discipline.
  • Exceptional communication and executive presence, with the ability to translate complexity into clarity.
  • Experience in regulated, digital, or fast-paced environments preferred.
  • Bachelor's degree required; MBA or equivalent experience preferred.


The annual salary range for this position is $155,000.00 to $206,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

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